- Part-Time
- Temporary
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
ibis budget Southampton Centre, Southampton, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF49069W
Multi-Skilled Front Desk
Region
Europe and North Africa
Our mission at Ibis Budget Southhampton is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
We are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract)to join our team in Southampton, United Kingdom. As the first point of contact for our guests, you will play a crucial role in creating a positive and welcoming atmosphere while ensuring efficient front desk operations.
- Greet and welcome guests warmly upon arrival, providing a positive first impression
- Handle check-in and check-out procedures efficiently and accurately
- Respond to guest inquiries and requests promptly and professionally
- Manage room reservations, assignments, and status updates
- Assist guests with information about local attractions, dining options, and transportation
- Coordinate with housekeeping and maintenance departments to ensure guest satisfaction
- Handle phone calls, emails, and other communications in a timely manner
- Process payments and maintain accurate financial records
- Ensure the lobby and reception area are clean, organized, and presentable at all times
- Collaborate with other departments to resolve guest issues and enhance overall experience
- Maintain security awareness and follow established safety procedures
- Respond to guest reviews and request
- Ensure proper invoicing
- Ensures proper cleanliness of the kitchen,office and reception area
- Handles the breakfast set-up and snacks and drinks sales
- Respects all Food and Safety protocols
- Any other Ad-Hoc
- Excellent communication and interpersonal skills
- Proven ability to provide exceptional customer service
- Strong multi-tasking skills with the ability to prioritize effectively
- Proficiency in basic computer applications and hotel management software
- Ability to remain calm and composed in high-pressure situations
- Demonstrated versatility and initiative in responding to guest requests
- Friendly and enthusiastic demeanor with a genuine passion for hospitality
- Detail-oriented with strong organizational skills
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of the local area and popular attractions in Southampton
- High school diploma or equivalent; hospitality-related education is a plus
- Previous experience in a customer-facing role, preferably in hospitality, is advantageous
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Marsa Alam Beach Resort, El Qusseir, Egypt
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Egypt
Job Category
Rooms
Description
To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being, met upon a
Reference
1a6acddb-8f3d-4b61-ad7c-7a9efa69b5cb
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Amman, Amman, Jordan
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Amman
Job Category
Rooms
Description
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service. Greet
Reference
316b8aba-aaad-4b51-ab99-80fd82d05b22
Expiry Date
01/01/0001
Salary
Location
ibis Antwerpen Centrum, Antwerp, Belgium
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Antwerp
Job Category
Rooms
Description
Wat ga je doen?In- en uitchecken van gasten met behulp van Opera/Opera Cloud.Beantwoorden van vragen en geven van informatie over het hotel en Antwerpen.Verwerken van reserveringen en betalingen.Meehe
Reference
8c47a38d-01dc-47f5-a011-c2a0d7c26c4c
Expiry Date
01/01/0001
Salary
Location
NOVOTEL NEW DELHI CITY CENTRE, New Delhi, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Graduate Job
Locations
New Delhi
Job Category
Rooms
Description
Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered a
Reference
1e89c9e0-a2c0-4e39-b95d-b7ef53b647bb
Expiry Date
01/01/0001
Salary
Location
Ibis Paris Montmartre Sacré-Coeur, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Technique Métier et relation client :Assurer un accueil chaleureux, efficace et conforme aux standards de qualité de l’établissementEffectuer les procédures informatiques et administratives liées aux
Reference
f66bf465-669b-49f1-a4cd-a4993c21837c
Expiry Date
01/01/0001
Salary
Location
Ibis Paris Montmartre Sacré-Coeur, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Nous recherchons un/une Réceptionniste H/F/X, en CDI à temps plein 39h/semaine.En tant que véritable Heartist, vous avez à cœur d'offrir à nos clients une expérience exceptionnelleVos missions princip
Reference
616b81de-6b8b-4798-ae18-b4f8a8fb66c6
Expiry Date
01/01/0001
Salary
Location
Sofitel Phnom Penh Phokeethra, Phnom Penh, Cambodia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Phnom Penh
Job Category
Rooms
Description
• Responsible to perform work in the operation of a vehicle to assure safe transportation of clients to and from various destinations and to assist clients on entry and exit from vehicles as necessary
Reference
27737884-b633-4b9c-ae36-1397c01d6d35
Expiry Date
01/01/0001
Salary
Location
Sofitel Phnom Penh Phokeethra, Phnom Penh, Cambodia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Phnom Penh
Job Category
Rooms
Description
• Ensure that the guests arriving and leaving the hotel are warmly greeted and farewell.• Offer assistance to the guest for delivery of luggage during arrival and departure at the lobby.• Greet all gu
Reference
298e5ca7-0c5d-4ad1-9083-d97c95ccae4e
Expiry Date
01/01/0001
Salary
Location
IBIS BUDGET ORLEANS SUD CO'MET, Saran, Loiret
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS BUDGET
Job type
Temporary
Locations
France
Job Category
Rooms
Description
Nous recherchons une Femme/Valet de chambre F/H, en EXTRA de 4 jours par semaine (weekend inclus) de 5 h par jour, pour l'hôtel Ibis Budget co'met et Ibis Budget Saran Rejoignez un esprit d’équipe e
Reference
QWKAW406
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Rooms
Description
The Guest Services Ambassador (Belldesk & Valet) maintains the highest standard of service at the Porte Cochere (front entrance) at all times by always lending a helping hand with a smile, escorting g
Reference
170ac6b4-84f4-4e5a-829d-4360752e8946
Expiry Date
01/01/0001