- Full-Time
- Permanent
- Rooms
- ACCOR
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ibis Kochi City Centre, Kochi, India
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REF65728Y
Guest Service Associate -Housekeeping
Region
MEA SPAC
Join our team as a Guest Service Associate - Housekeeping at our premier hotel in Gandhinagar, India! We're looking for a detail-oriented and customer-focused individual to ensure our guests have a comfortable and memorable stay.
- Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene
- Respond promptly and professionally to guest requests and concerns
- Restock guest room amenities, linens, and supplies as needed
- Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards
- Collaborate with other departments to ensure seamless guest experiences
- Assist in deep cleaning and special projects as assigned
- Maintain accurate records of cleaned rooms and inventory
- Adhere to all safety and sanitation protocols
- Report any maintenance issues or safety concerns to the appropriate personnel
- Bachelor's degree in Hospitality Management or Diploma or Certificate Course in Hospitality Management preferred
- Strong attention to detail and commitment to cleanliness standards
- Excellent customer service skills with a friendly and professional demeanor
- Effective time management and organizational abilities
- Good communication skills in English; knowledge of additional languages is a plus
- Problem-solving skills to address guest concerns efficiently
- Physical stamina to perform cleaning tasks throughout the shift
- Knowledge of cleaning products and procedures
- Flexibility to work various shifts, including weekends and holidays
- Ability to work both independently and as part of a team
- Previous experience in housekeeping or hospitality is advantageous but not required for entry-level positions
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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