Marketing Assistant

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are looking for a dynamic, forward-thinking and pro-active Marketing Assistant with a skill set to communicate and implement compelling strategies in the form of content design, visual guide and photography.

What you will be doing:

• To keep all our social media profiles updated as well as answer customer queries posted on the profiles.
• Prepare unique, specific and relevant content for social media profiles.
• Activate and maintain a LinkedIn profile for Ibis Styles Westlands.
• Support the development of posters, menus, flyers, and other in-house marketing materials using templates and brand tools.
• Responsible for social Media and E-Shot calendar.
• To ensure all clients communicating with us online receive exceptional customer service at all times.
• Understand, anticipate and guide walk in clients on specific needs related to marketing i.e. photoshoots, events etc.
• To ensure smooth operation of the Marketing department at all times.
• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
• Support marketing executives in organizing various projects.
• Conduct market research and analyze consumer rating reports/ questionnaires.
• Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
• Update spreadsheets, databases and inventories with statistical, financial and non-financial information.
• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success.

• Diploma or Degree in Marketing, Communications, Media, or related field.
• 1–2 years of experience in a similar role (hospitality or lifestyle brand preferred).
• Proficiency in Canva, Microsoft Office, and social media platforms.
• Basic graphic design and photography/videography skills are a strong advantage.
• Strong written and verbal communication skills.
• A creative, organized, and detail-oriented team player.