- Full-Time
- Permanent
- RAFFLES
- Rooms
__jobinformationwidget.freetext.LocationText__
Raffles Jaipur, Jaipur, India
__jobinformationwidget.freetext.ExternalReference__
REF31147Z
Mansion Upkeep Ambassador
Region
Luxury & Lifestyle
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
- Cleans and maintains areas of responsibility according to set standards and procedures.
- Replenish guest supplies.
- Organize and clean equipment’s for daily tasks, such a personal equipment & chemicals.
- Collect daily allocations of rooms and keys. Ensure worksheet is kept up to date throughout shift, and keys are signed out& in and kept securely.
- Communicate all necessary information such a, sick guest, pet in-house and others.
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other Talent, Talent Coach or office coordinator.
- Ensure guests requests are promptly and courteously met
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness and repair
- Maintain a section room report as well as a daily productivity report
- Attend daily briefings with supervisor and takes on daily assigned tasks
- Reports lost and found articles to the security office immediately
- Handle guest complaints, reporting them to Supervisor immediately
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Comply with hotel’s health, safety and hygiene policy
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Carries out additional duties assigned by his/her Supervisors.
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
- Fully understands the difference in guest levels (VIPs) and Room Categories
- Ensure all OH&S legislation, policies and procedures are adhered to
- Be familiar with property safety, first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements
Minimum 1 year of experience preferably in luxury hotel
Post-Secondary Education or relevant qualifications in Hotel Management
- Oral and written fluency in English
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Waterfront, Vancouver, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Rooms
Description
Royal Service Agent Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent
Reference
8b081f8a-6d51-428b-9db2-dcf39b133dd1
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hamilton
Job Category
Rooms
Description
Summary of Responsibilities:Reporting to the Guest Services Manager, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engagi
Reference
dc1718d0-3c57-4049-93e7-7a033c7028ce
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hamilton
Job Category
Rooms
Description
Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, engaging and proactive guest
Reference
8dd75e65-c542-49ce-beba-858bb5dd3774
Expiry Date
01/01/0001
Salary
Location
ibis budget Southampton Centre, Southampton, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Temporary
Locations
United Kingdom
Job Category
Rooms
Description
We are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract)to join our team in Southampton, United Kingdom. As the first point of contact for our guests, you will pla
Reference
f58e10da-b37c-408a-a1f8-8374bf616f9e
Expiry Date
01/01/0001
Salary
Location
Delano Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
DELANO
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Role Overview: As a Doorperson, you will be the first point of contact for our discerning devotees, embodying the elegance and sophistication of our luxury hotel. Your role is crucial in creating a wa
Reference
661fe254-7edd-46a3-8328-8c4edb3ad296
Expiry Date
01/01/0001
Salary
Location
Delano Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
DELANO
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Summary:As a Housekeeping Supervisor at Delano Dubai, you will play a vital role in maintaining our luxurious standards and ensuring an impeccable guest experience. You will lead and motivate a dedica
Reference
b92d9adf-cb82-414e-a76a-6ab703c0c9c6
Expiry Date
01/01/0001
Salary
Location
Delano Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
DELANO
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
SummaryAs the Housekeeping Coordinator, you will play a crucial role in ensuring the smooth operation of our housekeeping department. Your attention to detail and organizational skills will help maint
Reference
6e609fd1-852f-4cb1-8c32-01bc144aca14
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Durham
Job Category
Rooms
Description
Title: Housekeeping Supervisor Supervises: Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants Reports To: Executive Housekeeper or Housekeeping Manager General Purpose: The Housekeepi
Reference
cecac541-abcd-4d5b-a667-89fd30c47f25
Expiry Date
01/01/0001
Salary
Location
TRIBE London Canary Wharf, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
London
Job Category
Rooms
Description
What you’ll do…To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.To be responsible for r
Reference
42b62669-028e-4fd1-b56b-9a94d7ff2d4a
Expiry Date
01/01/0001
Salary
Location
Novotel Lisboa, Lisbon, Portugal
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Lisbon
Job Category
Rooms
Description
O Novotel Lisboa está a recrutar Rececionistas para integrar a nossa equipa! O que esperamos de ti:Disponibilidade para trabalhar por turnosOrientação para o clienteDominio da Língua Portuguesa e I
Reference
e1e499fa-c3fb-47e1-baac-4ec37c8d63f2
Expiry Date
01/01/0001