- Full-Time
- Permanent
- NOVOTEL
- Food & Beverage
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Novotel Itu Terras de São José Golf & Resort, ITU, Brazil
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REF51731V
MAITRE
Region
Americas
Por que trabalhar para a Accor?
Somos a Accor. Somos líderes mundiais em Hospitalidade Aumentada. Somos mais de 230.000 especialistas em hospitalidade colocando as pessoas no centro do que fazemos, criando novas conexões e emoções para nossos hóspedes, nutrindo uma verdadeira paixão pelo serviço e conquistas além dos limites.
Tudo o que vem faz do coração, e é por isso que somos os maiores na arte de receber, conectar e servir. Somos muito mais do que acomodação e hotéis. Nossa promessa é superar todas as expectativas, promovendo inclusão, cuidado e um serviço impecável. Estamos atentos ao mundo, ao que as pessoas procuram.
- Coordenar as atividades da equipe, orientando, priorizando/distribuindo tarefas esolucionando os problemas operacionais pertinentes.
- Recepcionar os clientes na chegada ao restaurante, prestando informação e conduzindo-osaté as mesas.
- Controlar as reservas e a disposição das mesas, de acordo com as ordens de serviço.
- Promover a venda de vinhos e pratos do restaurante, de acordo com o perfil de cada cliente.
- Garantir o cumprimento integral das boas práticas de segurança alimentar em conjunto com superior imediato.
- Elaborar escalas de trabalho e férias bem como controles de departamento de pessoal da equipe (banco de horas, cartão de ponto, etc), dimensionar equipes, assim como definir padrões de tempo e qualidade de serviços em conjunto com superior imediato. Coordenar a equipe sob sua responsabilidade, selecionando treinando, avaliando o desempenho e estimulando o nível de motivação dos colaboradores, em conjunto com superior imediato.
- Executar outras atribuições correlatas de acordo com a necessidade da área.
- Cursando superior completo em Hotelaria, Turismo ou área compatível
- Conhecimentos e aplicação das boas práticas de segurança alimentar
- Noções de etiqueta
- Pacote Office
- Inglês intermediário
- Solução de Problemas
- Contribuição para resultados
- Prazer em servir
- Flexibilidade
- Comprometimento
- Trabalho em Equipe
- Organização
- Comunicação
- Proatividade
BENEFÍCIOS:
- PPR
- VALE TRANSPORTE
- PLANO DE CARREIRA
- TREINAMENTO E DESENVOLVIMENTO
- PREVIDÊNCIA PRIVADA
- CONVÊNIO MÉDICO E ODONTO
- ATENDIMENTO MÉDICO GRATUITO E ONLINE
- SEGURO DE VIDA
- REFEIÇÃO
- DESCONTO COM ACADEMIA PARCEIRA
- CARTÃO ALL DE DESCONTOS EM NOSSOS HOTÉIS E RESTAURANTES
- REEMBOLSO FARMÁCIA
- DAY USE PARA CONHECER NOSSO RESORT
- POLÍTICA DE FORMAÇÃO
- PROJETO PARA O BEM ESTAR DOS COLABORADORES
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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