- Full-Time
- Permanent
- SOFITEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Sofitel Dubai The Palm, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF87536L
Lobby Hostess
Region
Luxury & Lifestyle
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
- Ensures that our guest have memorable experiences at Sofitel Dubai The Palm.
- Welcome and bid fond farewell to all guests upon arrival at the resort in a traditional manner as stipulated in the operating procedures.
- Assist guest in resort activity enquiries/requests.
- Ensure that established levels of guest service are maintained at all times within the reception area.
- Actively elicit guest feedback and preferences, regarding resort services and ensures action is initiated on the same to maximize guest satisfaction.
- Ensure sufficient stocking of welcome beverage, refresh towels and special amenities are maintained.
- Coordinate transportation for guests in collaboration with the concierge desk.
- Handle difficult situations while effectively following resort policies and procedures.
- Communicate promptly and efficiently guest complaints and compliments to the Front Office Manager / Duty Manager / Guest Relations Manager.
- Keep the immediate Manager / Supervisor promptly and fully informed.
- Ensure safety and security of guests.
- Actively participate in upselling Spa, Food and Beverage outlets and excursions.
- Ensures the standards of service as well as the LQA requirements are followed and adhered to.
- Excellent communication skills and presentation
- Ability to converse with guest from diverse background
- Fluency in English, foreign languages an advantage
- Minimum 1 year experience as a Lobby Host; preferably in a similar quality hotel
- A friendly and outgoing behavior
- Proactive, resourceful and able to work independently
- Has strong decision making abilities
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Paris Centre Gare Montparnasse, PARIS, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Les missionsQu'attendons-nous de TOI ?:- D’ accueillir personnellement et chaleureusement le client, ne jamais le laisser partir insatisfait ! Il doit se sentir comme à la maison- D’ assurer les procé
Reference
3d1c2e3a-0649-4752-abb5-a05326550cfa
Expiry Date
01/01/0001
Salary
Location
Novotel Abu Dhabi Al Bustan, Abu Dhabi, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
Being a Novotel & Adagio Heartist is passionate about his profession and has the desire to satisfy customers, is proud of the brand and its mindset: light, energy, colour, humour, simplicity, friendl
Reference
fd0ba524-41a3-4466-aa8b-59b68177a82b
Expiry Date
01/01/0001
Salary
Location
, Aparthotel Adagio Edinburgh Royal Mile, Edinburgh, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Description - ExternalMULTI-SKILLED TEAM MEMBERYour talent, your dreams and interests make you who you are and that is important to us at Adagio Edinburgh Royal Mile. If you are not afraid to roll up
Reference
63df1fa6-5d57-4ce0-86d8-4f1ff4661d37
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Edinburgh Royal Mile, Edinburgh, United Kingdom
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
ADAGIO
Job type
Permanent
Locations
Edinburgh
Job Category
Rooms
Description
Job Description Night AuditorMISSION:Welcome all guests with your warm smile & friendly characterClose PMS and balance all financial reportsCook and serve breakfastExceed guest's expectationsUse your
Reference
88870928-7a2a-4204-832e-6cf6d7b947a3
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus … Du sorgst an der Rezeption nicht nur für zufriedene, sondern für begeisterte GästeDu bleibst immer cool – selbst, wenn alle Gäste gleichzeitig zum Check-in einlaufenDu
Reference
beef0de1-0104-490a-a723-7ce658394923
Expiry Date
01/01/0001
Salary
Location
Molitor Hotel & Spa Paris MGallery Collection, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
La mission principale du Chef de Brigade est d’encadrer le travail des réceptionnistes formant sa brigade, afin d’assurer une prestation de qualité pendant son service. Il doit :Être exemplaire dans s
Reference
ae56759f-fbcf-405d-a7db-1dca6cb0bc07
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris Montmartre Sacré-Coeur, Paris, France
Experience Level
Associate
Job Schedule
Casual
Brands
MERCURE
Job type
Temporary
Locations
Paris
Job Category
Rooms
Description
Nous recherchons un Valet ou une Femme de Chambre (H/F/X) en extra pour rejoindre notre équipe. En tant que Valet/Femme de Chambre H/F/X, vous serez responsable de maintenir la propreté et l'ordre des
Reference
0f407d10-e3e3-4453-b00f-4a6f51ef7175
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment, you will be responsible for providing exce
Reference
a0822412-d073-49d0-8821-8a5ceb88830b
Expiry Date
01/01/0001
Salary
Location
ibis Bengaluru Hosur Road, Bengaluru, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Bengaluru
Job Category
Rooms
Description
Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures setSupervise public areasReplenish guest supplies
Reference
9cfb9f93-c080-4668-b40a-1950a9e3e965
Expiry Date
01/01/0001
Salary
Location
Raffles Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
PURPOSE OF POSITIONTo perform all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel’s standards.KEY ROLES & RESPONSIBILITIESProcess
Reference
ea3241c6-27af-417d-8343-caf383faf7b3
Expiry Date
01/01/0001