Kitchen Coordinator

Nestled in the heart of Nairobi since 1904, Fairmont The Norfolk is one of the city’s most iconic landmarks, where timeless elegance meets modern luxury. Set within serene tropical gardens, the hotel features 125 beautifully appointed rooms and suites designed to offer exceptional comfort while preserving its rich heritage. Over the decades, it has welcomed distinguished guests, global leaders, and travelers seeking refined hospitality in a setting that reflects Nairobi’s vibrant history. With award-winning dining, a heated outdoor pool, wellness facilities, and curated local experiences, the hotel offers guests both relaxation and a gateway to explore the city’s culture and nearby attractions. Committed to sustainability and excellence, Fairmont The Norfolk continues to blend historic charm with contemporary sophistication, creating memorable experiences for generations of visitors.

Reporting to the Cluster Executive Chef, responsibilities and essential job functions include but are not limited to the following:

• Provide general administrative support to the culinary department
• Assist with preparation of department reports and presentations
• Coordination with Procurement and vendors on store supplies and placing orders where necessary
• Ensure that the department’s processes are in line with company requirements
• Assist the Meeting and Events team in Banquet operations
• Maintain the office on a day-to-day basis. Scheduling meetings, making travel plans, arranging conferences, facilitating internal and external communications, preparing correspondence and reports, and maintaining data, records and files.
• Maintain office supplies, stationery, forms, keys, tools and facilities equipment
• Maintains attendance records, assists in payroll support activities, and provides administrative support for performance reviews.
• Ensure all kitchen areas, equipment, and utensils are cleaned and sanitized according to food safety standards.
• Monitor daily cleaning schedules and sanitation checklists.
• Monitor proper food handling, storage, and preparation practices.
• Maintain temperature logs for refrigerators, freezers, and cooked foods.
• Train kitchen staff on hygiene standards, personal cleanliness, and safe food handling.
• Conduct regular refresher training and hygiene awareness programs.
• Prepare for health department inspections and audits.

• Good interpersonal skills and self-confident
• Guest oriented and service minded, with attention to quality
• Dynamic
• Good presentation Skills
• Able to adapt to changing situations and solve problems creatively.
• Strong interpersonal skills: ability to work with diverse group.
• Diploma and previous experience trained in the kitchen or procurement is as asset.
• Extensive knowledge on Microsoft Office and other computer skills.
• Ability to work independently, with minimum supervision and to work as a member of a team.
• Must possess strong communication skills and organization skills.
• Ability to handle multiple tasks and an organized person.
• Ability to work flexible work schedule.
• Valid First Aid Certification
• Valid Food Safety Certification

Physical Aspects of Position (include but are not limited to):

• Frequent sitting and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting