- Part-Time
- FAIRMONT
- Apprenticeship
- Rooms
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Fairmont Rio de Janeiro Copacabana, Rio de Janeiro, Brazil
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REF125499Y
Jovem Aprendiz (Concierge)
Region
Luxury & Lifestyle
NOSSO HOTEL
No Fairmont Rio de Janeiro Copacabana, nossa missão vai além da hospitalidade — acreditamos que cada interação é uma oportunidade de fazer o especial acontecer.
Localizado no coração da icônica praia de Copacabana, o Fairmont Copacabana oferece uma combinação incomparável de luxo, conforto e vistas deslumbrantes. Sua espetacular localização à beira-mar faz dele a base perfeita para relaxar, explorar a cultura ou viajar a negócios.
Estamos em busca de um(a) Jovem Aprendiz (Concierge) para integrar nossa equipe no Fairmont Rio de Janeiro Copacabana! Você terá a oportunidade de desenvolver habilidades profissionais em um ambiente de hotelaria de luxo, apoiando o atendimento aos hóspedes e contribuindo para proporcionar experiências únicas e memoráveis, sempre com foco na excelência e nos padrões da marca Fairmont.
ATIVIDADES:
- Apoiar a equipe de Concierge no atendimento e orientação aos hóspedes;
- Auxiliar no fornecimento de informações sobre atrações turísticas, restaurantes, eventos e serviços da cidade;
- Apoiar na organização de reservas, solicitações e recomendações aos hóspedes;
- Auxiliar no recebimento, registro e encaminhamento de solicitações;
- Apoiar na organização de materiais, documentos e controles da área;
- Contribuir para a comunicação entre Concierge e demais departamentos do hotel.
- Auxiliar na organização de informações e materiais relacionados à experiência dos hóspedes.
- Garantir cordialidade, discrição e atenção no atendimento, seguindo os padrões de excelência Fairmont.
- Ensino médio cursando ou completo;
- Disponibilidade para trabalhar 6 horas por dia, de segunda a sexta;
- Boa comunicação verbal e escrita;
- Inglês intermediário;
- Conhecimento básico de informática;
- Organização, responsabilidade e atenção aos detalhes;
- Proatividade, cordialidade e facilidade de relacionamento interpessoal;
- Interesse em desenvolver habilidades profissionais no segmento de hotelaria e turismo.
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