In-Room Dining Server

Who We Are

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

The In Room Dining Server position is an exciting position giving you the opportunity to provide food & beverage service in guest rooms as well as serve in the Fairmont Gold Lounge.

Starting Rate: $16.55 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $17.55.

Job Duties Include:  

• Providing luxury service from early mornings to late nights. Opening servers start as early as 530AM our closing servers stay as late as 1AM.
• Delivering orders and amenities to guest rooms
• Setting up and working functions in guest rooms for up to 75 guests
• Running of the Gold floor lounge Food & Beverage component.
  • Deluxe breakfast buffet
  • Evening canapés service
  • Barista service
  • Bartending
• Development opportunities such as: Cashiering; taking guest orders, processing payments, organizing the daily deliveries, assisting the Manager on Duty with service flow
• Other duties as assigned

Your Skills & Qualifications:

• Must be able to work in a fast paced, busy environment including overnight shifts
• 6 months previous food & beverage experience required
• Must have ProServe certification 
• Wine and cocktail knowledge an asset
• POS knowledge an asset
• Must be able to lift and carry up to 40+lbs and able to constantly stand and walk throughout shift 

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

Since 1907, Fairmont Hotels & Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity and inclusion being woven into the fabric of our brand’s DNA. We pride ourselves on being an equal opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow to attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent, but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide. 

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Hotels & Resorts/The Rimrock Banff and the extraordinary opportunities that exist within our resort!