- Full-Time
- Permanent
- Food & Beverage
- ACCOR
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Fairmont Grand Del Mar, San Diego, United States
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REF38064Z
In Room Dining Coordinator
Region
Luxury & Lifestyle
Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion.
Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.
Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.
Responsibilities:
Assist in the daily operation of the Food and Beverage Operations by supporting the Director of Food and Beverage and Executive Chef. Following up with the Food and Beverage Management team to ensure deadlines are met, administrational tasks to support, compilation of reports and files, scheduling and vacation tracking for the division, taking calls and scheduling meetings. Managing the private bookings for the outlets for group business, working with the organizer and the outlet leaders to ensure that the guest is provided with menus, quotes, confirm reservations in a timely and efficient manner. Look to enhance the data base of guests to grow the private outlet event business base. Qualify potential clients and businesses by utilizing and adding to an existing database. Create positive relationships with existing guests. Use negotiating skills to attract new business and encourage repeat business.
Handles incoming phone inquiries & web inquiries from clients
Helps to create guest’s vision of events including themes and atmospheres
Assesses guest needs and expectations
Recommend and up-sell food and beverage product
Work with guests on event details, including equipment needs, event flow, timing and menus
Work as a liaison between guests, outlet leadership teams and chefs to help create menus suited to individual needs
Assisting the Executive Chef when required to reply to guest enquiries eg recipe requests
Supporting the kitchen regarding recruitment administration with TAS
Supporting with menu formatting and initial editing
Food and Beverage Communication board management
Following up with guests during and after events
Feedback and update the respective leaders post events
Administrative responsibilities include but are not limited to:
Reconciling private dining receipts, logging sales
Producing and cross checking Open Table reservations, Banquet Event orders, and Amaya Departmental Events Schedules
Assisting in the daily operation of the F&B division and operations
Compilation of reporting, sales mixes, analysis of data
Menu printing and drafting
Assist the Director of F&B in daily administrative tasks
Working with all F&B leaders to be the link in ensuring smooth and clear lines of communication are maintained
Other duties as assigned by management
Qualifications:
Previous hotel administrative experience and awareness an asset
Ability to multi-task
Excellent organizational and time management skills
Ability to work in a team environment
Outstanding written and oral communication skills
Strong sense of business acumen
Wine knowledge preferred
Excellent communication, negotiation and understanding of sales processes
Experience in guest relations through previous hotel operations experience
Knowledge of product, contractual agreements, and menu planning.
Experience solving difficult guest problems in a complex and upscale environment.
Solid PC skills including Word, Excel, Outlook, Opera
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand and walk.
The employee frequently is required to sit and use hands to finger, handle, or feel.
The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus
Hourly Rate Range: $17.48 USD Gross per hour
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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