Company Description
Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury.
Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.
Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge - Club Millésime.
Why Sofitel Sydney Wentworth?
- Ideally situated in the heart of central Sydney’s business and shopping districts, conveniently located near all public transport routes (trains, metro, buses, ferries and light rail).
- Industry benefits worldwide on parking, accommodation, dining and lifestyle services.
- Enhanced parental leave program.
Job Description
The In-Room Dining Attendant is responsible for delivering exceptional food and beverage services directly to guest rooms. This role ensures orders are prepared accurately, delivered promptly, and presented in accordance with hotel standards. The attendant provides warm, efficient, and professional service while maintaining cleanliness, safety, and guest satisfaction at all times.
- Deliver warm, professional, luxury-standard service aligned with Sofitel values at all times.
- Provide prompt, courteous in-room dining service, including order delivery, presentation, billing, and timely tray/trolley clearance.
- Maintain excellent product knowledge, uphold hygiene and safety standards, and ensure all work areas remain clean, stocked, and operational.
- Collaborate effectively with supervisors, kitchen, and service teams; report issues or maintenance needs promptly.
- Complete required checklists, training, and compliance with all grooming, conduct, brand, and operational procedures.
- Perform additional duties within your capability as directed by management.
Qualifications
- Has a natural instinct for hospitality is personable even affable - and initiates contact and establish rapport easily
- Handle tasks carefully and correctly – is thoughtful and exact in details with a sense of urgency and accuracy
- Is observant with a perception for ones surroundings
- Displays a high level of positive energy in all interactions
- Demonstrates versatility in responding to guest requests and situations
- Is a team player that contributes to and assists co-workers
- Must have the ability to carry multiple trays at once
Additional Information
Benefits, Rewards, Motivations
- Industry benefits from including exclusive discounts on accommodation, dining, bars and more in over 100 countries with Accor Hotels and our partners.
- Progressive leave policies including birthday leave and 10 weeks parental leave.
- Onsite perks including complimentary dry cleaning, $5 lunch buffet & discounted city parking.
- Most importantly - work with and learn from industry experts with opportunities for development.
If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.
