Houseman

Mercure Melbourne Doncaster is a 183 room & suite hotel is Australia’s first of the next generation Mercure brand, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and has six event spaces for up to 200 guests with dedicated outdoor terraces to provide seamless indoor/outdoor flow.

We are a vibrant and forward-thinking hotel with a reputation for hosting exceptional conferences, meetings, and events. From corporate gatherings to high-energy incentives, we create moments that leave a lasting impact. Now, we’re looking for a talented individual to maximize our potential in the Conference & Events market and help us grow even more!

Did you know that Mercure Melbourne Doncaster is the only venue in the Eastern Suburbs that you can have panoramic views of the Dandenong Ranges and Melbourne’s City Skyline?! Come on in and check them out! 

As a Houseman, you will play a vital role in maintaining the high standards of cleanliness and presentation across our hotel’s public areas. You’ll be the backbone of our operations—ensuring every guest experiences a spotless, safe, and welcoming environment. This hands-on position is ideal for someone who takes pride in their work, thrives in a fast-paced setting, and enjoys being part of a collaborative team.

Key Responsibilities:

• Maintain the cleanliness and appearance of all public areas, including lobbies, corridors, restrooms, and function spaces.

• Support the housekeeping team with tasks such as heavy lifting, moving furniture, delivering supplies, and restocking linen.

• Collect and properly dispose of waste and recyclables throughout the hotel.

• Assist with minor maintenance duties and promptly report any repairs or issues to the engineering team.

• Provide friendly, efficient, and professional assistance to guests whenever needed, upholding the hotel’s service standards.

• About You:

• Physically fit and capable of performing manual tasks such as lifting, bending, and standing for extended periods.

• A reliable and motivated team player with a proactive and positive attitude.

• Strong attention to detail and a commitment to maintaining cleanliness and order.

• Professional presentation and good communication skills.

• Holds the legal right to work in Australia.

Previous experience in housekeeping, cleaning, or a similar hospitality role (preferred but not essential).

Basic knowledge of maintenance or hotel operations will be an advantage.

Availability to work flexible hours, including weekends and public holidays, as required by hotel operations.

The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:

• Ongoing Career and Professional Development Opportunities
• A Rewarding Work Environment
• Global Discounts on Hotel Accommodation & Food and Beverage