Mantra Heritage, Inlet and Village are three properties located in the heart of Port Douglas in Tropical North Queensland, one hour drive north of Cairns CBD. This power trio property offers stylish studios, one and two bedroom suites with saltwater lagoon pools, sundecks and lush tropical gardens. Spend your downtime snorkelling The Great Barrier Reef, the largest coral reef ecosystem on earth, enjoy the scenic sky rail through the heritage rainforest or simply relax and take a crocodile sightseeing cruise through the mangroves.
Purpose
As a Housekeeping Team Leader, you will do more than just oversee cleaning; you will inspire and motivate your team, provide valuable training and development opportunities, ensure efficient task assignment, and conduct regular room inspections. Your attention to detail and commitment to excellence will be the driving force behind our guests' delight.
Primary Responsibilities
- Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction
- Dive in and carry out cleaning tasks across various housekeeping areas as needed
- Provide training, uphold cleanliness standards, and conduct regular inspections
- Efficiently assign tasks and oversee inventory to ensure smooth operations
- Attend to guest requests and issues promptly for a pleasant stay
- Assist with managing budgets and communicate with other departments while providing performance updates to management
Skills and Experience
- A sharp eye for detail and previous experience in Housekeeping
- Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
- The ability to think on your feet to keep things running smoothly throughout the day
- A high standard of personal grooming and a polished appearance
- Willingness to not only lead the team but to also work alongside them to ensure their success
- Reliable transportation and availability to work a variety of shifts including weekends and public holidays
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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