Company Description
Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury
Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.
Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.
Job Description
Are you organised, proactive, and passionate about delivering a flawless guest experience? We’re looking for a Housekeeping Supervisor to lead our team.
What You’ll Do
- Plan and organise cleaning schedules to keep things running smoothly
- Lead team briefings and prepare daily work lists
- Make sure all housekeeping staff arrive on time and are ready to work
- Keep the team updated on room status changes
- Help manage staff reviews, supplies, and equipment
- Inspect guest rooms, public areas, and staff areas daily
- Ensure rooms and amenities meet high standards
- Check rooms and hallways, fix any issues, and release rooms to Front Office
- Manage stock, lost property, and guest enquiries
- Follow instructions from the Executive Housekeeper and report any issues
- Keep storage areas stocked and organised
- Assist with other housekeeping tasks as needed
Qualifications
- Experience in a housekeeping role
- Strong organisational and leadership skills
- Detail-oriented with a commitment to high standards
- Excellent communication and team management abilities
- Professional, proactive, and guest-focused mindset
Additional Information
Why Join Sofitel Sydney Wentworth?
We value our people and offer:
- Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
- Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
- 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
- Career development opportunities within a globally recognised luxury hospitality brand
- Ongoing learning and development, working alongside industry leaders
- Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
- A complimentary hotel stay package to celebrate your work anniversary
- Free 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!
Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.
