Company Description
About the Mercure brand
Mercure Hotels offer so much more than a place to find comfort and sleep –they are a portal to discovery, a springboard to exploration. Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in. The network prides itself on offering high-quality standards with a true take on locality. From the moment guests arrive –– in one of our 950+ Hotels across 60+ countries –they are instantly immersed in a locally inspired atmosphere. Everything from the decorative design to a passion for local food and beverage discoveries is rooted in the unique features of each destination.
About Mercure Brisbane Spring Hill
The Mercure Brisbane Spring Hill is located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium and public transport. Overlooking the city skyline and Roma St Parklands, the Hotel features 179 spacious guest rooms with generous open-aired balconies, modern amenities, an outdoor swimming pool, fitness room, and an alfresco-style restaurant and bar.
Job Description
- Clean and prepare guest rooms to the high standards expected at our hotel, including changing bed linens, towels, and bathroom amenities
- Dust, vacuum, mop, and sanitise all room surfaces, bathrooms, and fixtures while maintaining attention to detail
- Replenish guest supplies (toiletries, coffee/tea, etc.) and ensure rooms are welcoming and fully stocked
- Report any maintenance issues, lost property, or damage promptly to supervisors
- Clean public areas as assigned and assist with deep cleaning or special projects when required
- Respond courteously to guest requests and maintain a professional, positive attitude
- Work efficiently to meet daily room quotas while prioritising hygiene, safety, and sustainability practices (including our commitment to reducing single-use plastics)
Qualifications
- Previous housekeeping or cleaning experience in a hotel, hospitality, or similar fast-paced environment preferred
- Strong attention to detail and ability to work independently with minimal supervision
- Good physical fitness and ability to handle repetitive tasks, including lifting and bending
- Reliable, punctual, and able to work a rotating roster including weekends, public holidays, and early/late shifts
- Basic understanding of hygiene, health & safety standards in a hospitality setting
- Right to work in Australia
- Excellent English communication skills (additional languages an advantage)
- A positive team player with a guest-focused mindset
Additional Information
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities are endless!
- Learn your Way - Access to our Accor Academy so you can learn while you earn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation worldwide
- Accor's refer-a-friend bonus
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
#workyourwaytoleadership #accorcareers #accorlivelimitless #accorhotels #itsgoodtobeus #benefitsyourway
