Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
What you will be doing:
- Provide assistance to the guests during their stay and ensure the cleanliness of the guest rooms and public areas as per the hotel standards
- Liaise with the Supervisor and Coordinator to ensure guests requests are attended to in a timely manner
- Take initiative to add a personalized experience for the guest
- Take ownership of guests’ privacy and belongings, while ensuring exceptional service
- Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Check and make note of all the rooms with MAKE UP sign.
- Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
Qualifications
Your experience and skills include:
- Service focused personality is essential
- Preferably female
- Previous experience in a similar role in 5* hotel is an asset
- Strong interpersonal skills with a passion for service
- Good communication skills with ability to speak fluent English.
- Physically active and efficient.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
