- Full-Time
- Permanent
- MERCURE
- Sales & Marketing
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Mercure Dartford Brands Hatch Hotel & Spa, Dartford, United Kingdom
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REF49446M
Hotel Sales Manager
Region
Europe and North Africa
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
The Hotel Sales Manager plays a crucial role in driving the revenue of the hotel by leading the sales team and ensuring effective sales operations. They establish sales targets, provide guidance to the team, and monitor their performance. This role requires strong communication and negotiation skills, as well as the ability to analyse market trends and develop innovative sales strategies.
The role is based full time at our property at Brands Hatch, Longfield, Kent and includes cross selling opportunities for our partner hotels in Heathrow & Colchester
Responsibilities
- Develop and implement sales strategies to achieve hotel revenue and occupancy goals
- Build and maintain relationships with clients, identifying opportunities for upselling and cross-selling
- Negotiate contracts and agreements with clients and ensure compliance with terms
- Collaborate with the marketing team to develop and execute promotional campaigns
- Monitor market trends, competitor activities, and customer preferences to stay competitive
- Lead and motivate the sales team, providing guidance, training, and feedback
- Prepare sales reports and forecasts, analysing data to identify areas for improvement
- Undertake field research to identify opportunities within the market for future business
- Visit client’s offices to manage relationships and promote hotel services / amenities
- Attend industry events and networking opportunities to generate leads and build connections
Salary: £35-40k based on experience, 40 hour contract
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferable
- Proven experience in hotel sales or a related sales role
- Strong negotiation and communication skills
- Ability to analyse market trends and develop effective sales strategies
- Excellent leadership and team management skills
- Proficiency in CRM software and Microsoft Office suite
- Ability to work well under pressure and meet sales targets
- Knowledge of the hotel industry and market dynamics
Skills
- Sales and negotiation skills
- Relationship management
- Market analysis
- Team leadership
- CRM software
- Microsoft Office suite
- Problem-solving
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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