Hotel Guest Service Manager

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We're on the lookout for two Guest Service Managers to join our team at ibis Styles Barnsley! If you love creating memorable guest experiences, then this part-time opportunity is perfect for you, working either 24 or 16 hours per week for a competitive salary of up to £12.70 per hour, plus some great benefits. Imagine an extra day off on your birthday, a workplace pension, sick pay for those unexpected days, and even a chance to join our cycle-to-work scheme! Not to mention fantastic hotel discounts, complimentary meals during your shift, and much more.

Do you have a knack for customer service, especially in the hotel industry? Have you ever dreamed of working in an Accor-branded property? Well, dream no more because this could be your chance to shine! We're searching for someone who knows their way around front office operations and is familiar with PMS systems like Opera. You'll need two years' experience in a similar role, ideally within a branded property and have an approachable, outgoing personality.

Our dream candidate is not just great with guests but also a natural leader who can inspire their Reception team to greatness and meet our KPIs. From managing reception to being hands-on in the bar, restaurant, and conference facilities, you'll be the go-to person for ensuring our guests have an amazing time at ibis Styles Barnsley. 

Are you ready to become part of our awesome team, why wait? Apply now and let's make some unforgettable memories together!

Reference: GSM11.09.25

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