Company Description
Pullman Maldives Maamutaa
Welcome to Pullman Maldives Maamutaa—an all-inclusive haven where luxury meets limitless possibilities. Immerse yourself in exclusive perks, ignite your intellect, and boldly extend your horizons. This isn’t just a resort; it’s a place designed for those who want to up their game.
Nestled in the Southern Maldives on Maamutaa Island within the Gaafu Alifu Atoll, our enterprising playground spans 18 hectares of lush greenery, encircling a natural lake. Our commitment? Providing you with the holiday of a lifetime—where the dynamic blend of business and pleasure takes center stage.
Let’s dive into the art of balancing work and play, where every moment is an opportunity to cultivate success and revel in the joy of discovery!
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
- Consult with guests to understand their preferences, requirements, and desired look, providing professional recommendations based on their individual needs.
- Provide a range of professional hairstyling services, including blow-drying, styling, updos, braiding, curling, straightening, and special occasion hairstyles.
- Provide professional make-up services for weddings, celebrations, photoshoots, special occasions, and other guest requirements.
- Apply day, evening, bridal, and special occasion make-up professionally, ensuring the look complements the guest's features, outfit, and occasion.
- Recommend suitable hairstyles, make-up looks, and beauty products based on the guest's preferences and occasion.
- Ensure all hair and make-up tools, equipment, brushes, and workstations are clean, sanitized, and properly maintained before and after each service.
- Maintain treatment and styling areas in a clean, tidy, hygienic, and well-organized condition at all times.
- Ensure proper handling, storage, and hygienic use of cosmetics, hair products, and other beauty supplies.
- Monitor product and equipment inventory and promptly report shortages, damages, or replenishment requirements to the Spa Manager.
- Maintain accurate guest service records and other documentation as required by hotel policies and government regulations.
- Follow all departmental Standard Operating Procedures (SOPs), health and safety guidelines, emergency procedures, and hygiene standards.
- Handle guests' requests, feedback, complaints, and comments professionally, tactfully, and efficiently, escalating concerns to the Spa Manager when required.
- Maintain a professional appearance and grooming standard in accordance with hotel and departmental guidelines.
- Keep up to date with current hairstyling, make-up, beauty trends, techniques, and products to enhance the guest experience.
- Assist with demonstrations, promotional activities, events, photo sessions, training programs, and refresher sessions as required.
- Assist with the preparation and execution of bridal, wedding, group, and special event beauty services when required.
- Coordinate effectively with Spa & Wellness, Housekeeping, Front Office, Events, and other relevant departments to ensure smooth delivery of guest services.
- Assist with the delivery and collection of towels, linen, and other operational supplies as required, and support the overall operations of the Spa & Wellness Department.
- Build and maintain positive relationships with guests and colleagues, creating a warm, welcoming, and professional environment.
- Ensure guest comfort, privacy, safety, and satisfaction throughout every service.
- Report any incidents, accidents, equipment defects, or other irregularities promptly to the Spa Manager.
- Perform any other reasonable duties and responsibilities assigned by the Spa Manager or management in support of the department's operations.
Qualifications
- Certification in hair and beauty therapy, aesthetics or diploma from a recognized school of alternative therapy
- Minimum 1 year of relevant experience in a spa or hospitality industry
- Good oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates in Accor Hotels Worldwide
- Develop your talent through learning programs by Academy Accor
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
