- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
, İzmir, Turkey
__jobinformationwidget.freetext.ExternalReference__
REF63958Q
Guest Services Agent
Region
PM&E
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Adopt a friendly, helpful and pleasant attitude to all guests
- Assist guests with their business center needs
- Contact appropriate individual or department as necessary to resolve guest call, request, or problem
- Maintain close working co-operation with other departments
- Follow communication procedures, guidelines, and policies
- University degree preferably Tourism & Hotel Management
- Proficiency in English (verbal and written)
- Team-oriented
- Focused on guest satisfaction
- Strong interpersonal and problem solving abilities
Your team and working environment:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Regional Linen Services, Canmore, Canada
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Canmore
Job Category
Rooms
Description
Production ManagerResponsible for the daily operation and production of linen for numerous hotels within the Bow Valley. What you will be doing:Oversee daily laundry operation production and assisting
Reference
90ac306c-62f8-4efc-bfec-00e5edd9df87
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Victoria
Job Category
Rooms
Description
What you will be doing: Reporting to the Manager, Guest Services, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, f
Reference
e384e17a-4b42-49bd-a076-d03157286df3
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Victoria
Job Category
Rooms
Description
What you will be doing: Check guests in and out of the hotel with warm and engaging serviceSophisticated communication skills, both written and verbalFocus attention on guest needs, remaining calm and
Reference
c647b65f-f22b-49d7-bb38-d2f12b7cea5f
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Victoria
Job Category
Rooms
Description
What you will be doing: Supervises the Guest Services Team on shift to ensure the optimal guest experience.Greets incoming and outgoing guests by name and acknowledges guests and visitors at every opp
Reference
52eafabf-7d0d-4806-92ba-bc05c3480798
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Victoria
Job Category
Rooms
Description
What you will be doing: Acknowledges guests and visitors and greets incoming and outgoing guests by nameEscorts the guest and identifies the safety and security features of the hotel, while ensuring t
Reference
ec361ea1-4484-48be-8004-38fd9cce7a06
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Victoria
Job Category
Rooms
Description
What you will be doing:Greet all guests with a smile and a warm greeting and direct arriving guests to registration areasEnsure all entrances are free and clear of congestion for arrival and departure
Reference
1f0fee48-31b6-4dfb-9666-a8ded252fe14
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Victoria
Job Category
Rooms
Description
What you will be doing:Processing all tour and FIT reservationsMaintaining tour blocks in Property ManagerEntering rooming lists and assigning roomsChecking in/out tour groups on a daily basisBalancin
Reference
24fd78ed-5644-4c62-851f-ecc1ed4fe825
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Victoria
Job Category
Rooms
Description
What you will be doing:Consistently offer professional Turn Down service while being friendly and engaging.Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from roo
Reference
a0ac1fb4-c2b4-4595-8aa4-b6fe103915f2
Expiry Date
01/01/0001
Salary
Location
ibis Berlin Mitte, Berlin, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Berlin
Job Category
Rooms
Description
Mit deinem Talent bereitest Du unseren Gästen einen wundervollen Aufenthalt. Von der herzlichen Begrüßung bei der Reservierung, über das freundliche Lächeln beim Check-In, bis hin zum Servieren von kü
Reference
663e9033-6ee3-4d71-bb74-3741cca15cfa
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Laurier, Ottawa, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Ottawa
Job Category
Rooms
Description
Reporting to the Guest Service Manager Valet, responsibilities and essential job functions include but are not limited to the following:Noticeably positioned at entrances to provide parking assistance
Reference
1d08be0f-f13f-40f9-9498-5e2284c475d2
Expiry Date
01/01/0001