Guest Service Associate - Housekeeping

Join our dynamic team as a Guest Service Associate - Housekeeping at our premier hotel in  Novotel Visakhapatnam Varun Beach, India. We're looking for a detail-oriented and customer-focused individual to ensure our guests enjoy a clean, comfortable, and welcoming environment during their stay.

• Clean and maintain guest rooms, public areas, and back-of-house spaces to the highest standards of cleanliness and hygiene
• Respond promptly and professionally to guest requests and concerns related to housekeeping services
• Restock guest room amenities, linens, and supplies as needed
• Inspect rooms and public areas for cleanliness, maintenance issues, and safety hazards
• Collaborate with other departments to ensure seamless guest experiences
• Follow proper handling and storage procedures for cleaning chemicals and equipment
• Adhere to all safety and security protocols
• Assist in deep cleaning projects and special assignments as needed
• Report any damages, maintenance issues, or lost and found items to the appropriate personnel
• Maintain confidentiality regarding guest information and hotel operations

• Strong attention to detail and commitment to maintaining high cleanliness standards
• Excellent customer service skills with a friendly and professional demeanor
• Ability to work efficiently and manage time effectively in a fast-paced environment
• Flexible team player with the ability to work independently when required
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Knowledge of cleaning techniques, products, and equipment
• Previous experience in housekeeping or hospitality industry (preferred)
• High school diploma or equivalent (preferred)
• Fluency in English, both verbal and written
• Ability to follow instructions accurately and adhere to safety protocols
• Flexibility to work various shifts, including weekends and holidays
• Basic computer skills for using property management systems
• Ability to maintain a professional appearance and adhere to grooming standards