Guest Service Associate - Housekeeping

"Why work for Accor?
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We are seeking a dedicated and detail-oriented Guest Service Associate - Housekeeping to join our team in Gandhinagar, India. As a key member of our housekeeping department, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our hotel.

• Clean and maintain guest rooms, public areas, and assigned spaces according to established standards and procedures
• Respond promptly and professionally to guest requests and concerns
• Ensure proper stocking and organization of housekeeping carts and supply areas
• Report any maintenance issues or safety hazards to supervisors
• Collaborate with team members to achieve departmental goals and maintain a positive work environment
• Adhere to all safety and security protocols, including proper handling of cleaning chemicals and equipment
• Assist in deep cleaning projects and special assignments as needed
• Maintain accurate records of cleaned rooms and completed tasks
• Participate in regular training sessions to stay updated on best practices and new procedures
• Contribute to creating a welcoming and comfortable environment for all guests

• Proven experience in housekeeping or a similar role in the hospitality industry preferred
• In-depth knowledge of cleaning techniques, procedures, and safety standards
• Proficiency in using various housekeeping equipment and chemicals
• Strong attention to detail and commitment to maintaining high cleanliness standards
• Excellent communication skills and ability to interact professionally with guests and team members
• Physical stamina to perform cleaning tasks and stand for extended periods
• Ability to work efficiently in a fast-paced environment while maintaining quality standards
• Flexible schedule with availability to work weekends, holidays, and different shifts as required
• Basic problem-solving skills and ability to report maintenance issues effectively
• Team-oriented mindset with a willingness to assist colleagues when needed
• Time management skills and ability to prioritize tasks effectively
• Basic understanding of hotel operations and guest service standards
• Commitment to ongoing learning and improvement in housekeeping practices

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm  and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."