__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Brands__ NOVOTEL

__vacancyopjusttionswidget.opt-Job Category__ Rooms

Company Description

Novotel Bangkok Platinum Pratunam is located in the Pratunam area, the heart of Bangkok's fashion and shopping district. This hotel caters to a modern lifestyle, offering relaxation and family time with 288 perfectly designed rooms and suites. Furthermore, Novotel Bangkok Platinum Pratunam provides high-level comfort and relaxation for all guests, whether for leisure, wellness or business.

Job Description

Develop, implement, and oversee guest satisfaction and loyalty programs.
Represent management to guests, building trust and intervening at key moments of the customer journey.
Drive innovation and continuous improvement to ensure memorable guest experiences.
Monitor customer feedback, anticipate needs, and implement corrective action plans.
Coordinate with operational services to guarantee smooth guest stays.
Lead daily team briefings and interact positively with other departments.

Qualifications

Strong communication and interpersonal skills.
Problem-solving and conflict resolution abilities.
Knowledge of hotel operations and PMS systems.
Leadership and team management experience.
Fluency in multiple languages is a plus.

Additional Information

Employee benefit card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accor’s learning programs.
Opportunity to grow within your property and across the world!

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

List #1

Salary

Location

ibis Mumbai Vikhroli, Mumbai, India

Experience Level

Executive

Job Schedule

Full-Time

Brands

ACCOR

Job type

Permanent

Locations

Mumbai

Job Category

Rooms

Description

Position Overview: Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may

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01/01/0001

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Guest Service Associate @ibis Mumbai Vikhroli

Salary

Location

ibis Mumbai Vikhroli, Mumbai, India

Experience Level

Associate

Job Schedule

Full-Time

Brands

ACCOR

Job type

Permanent

Locations

Mumbai

Job Category

Rooms

Description

Prime Function:Ensure to provide proficient and professional guest service to the guests by meeting and also exceeding their expectations.Welcome the guests by greeting them as per the standards.Any m

Reference

f5cd0c1b-7153-4b91-90d5-b08574d8a9f3

Expiry Date

01/01/0001

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Room Attendant

Salary

Location

Novotel Sunshine Coast Resort, Sunshine Coast, Australia

Experience Level

Entry Level

Job Schedule

Part-Time

Brands

NOVOTEL

Job type

Permanent

Locations

Sunshine Coast

Job Category

Rooms

Description

As a Part-Time Room Attendant, you’ll play an essential role in delivering a welcoming and comfortable experience for our guests. With your attention to detail and pride in your work, you help maintai

Reference

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Expiry Date

01/01/0001

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Guest Experience Supervisor

Salary

Location

Pullman Brisbane King George Square, Brisbane City, Australia

Experience Level

Entry Level

Job Schedule

Full-Time

Brands

PULLMAN

Job type

Permanent

Locations

Brisbane City

Job Category

Rooms

Description

As Guest Experience Supervisor, you will anticipate guests needs, address any concerns, and create a personalised experience in line with Pullman's premium standards. You will act as a key point of co

Reference

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Expiry Date

01/01/0001

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2 Vagas - Recepcionista Bilíngue - Novotel & Ibis Budget Sorocaba

Salary

Location

Novotel Sorocaba, Sorocaba, Brazil

Experience Level

Entry Level

Job Schedule

Full-Time

Brands

NOVOTEL

Job type

Permanent

Locations

Sorocaba

Job Category

Rooms

Description

• Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e esclarecimentos diversos (reservas, confirmação de passagem aérea, endereços/fones de locais, re

Reference

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Expiry Date

01/01/0001

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Royal Service Agent - Casual

Salary

Location

Fairmont Pacific Rim, Vancouver, Canada

Experience Level

Associate

Job Schedule

Casual

Brands

ACCOR

Job type

Permanent

Locations

Vancouver

Job Category

Rooms

Description

What is in it for you:Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the fi

Reference

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01/01/0001

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Assistant Manager (Pre-Opening) - The Sebel Sydney Parramatta

Salary

Location

Parramatta, Australia

Experience Level

Mid-Senior Level

Job Schedule

Full-Time

Brands

ACCOR

Job type

Permanent

Locations

Parramatta

Job Category

Rooms

Description

Take the helm and guide the hotel's day-to-day operations with expertiseLead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphereProcess guest chec

Reference

6238109c-59a4-43cb-a7b7-d9a69aaaa88b

Expiry Date

01/01/0001

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Recepcionista Tournant Bilíngue

Salary

Location

Novotel São Paulo Jardins, São Paulo, Brazil

Experience Level

Not Applicable

Job Schedule

Full-Time

Brands

NOVOTEL

Job type

Permanent

Locations

São Paulo

Job Category

Rooms

Description

Buscamos um(a) profissional dinâmico(a) e proativo(a) para atuar na recepção, garantindo um atendimento acolhedor e eficiente aos hóspedes. Será responsável por realizar check-in, check-out, atendimen

Reference

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Expiry Date

01/01/0001

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Guest Service

Salary

Location

Pullman Lima Miraflores, Lima, Peru

Experience Level

Entry Level

Job Schedule

Full-Time

Brands

ACCOR

Job type

Permanent

Locations

Lima

Job Category

Rooms

Description

Brindarle al cliente un servicio totalmente cercano y personalizado, al atender las llamadas de los huespedes. Ser el responsable de atender todas las llamadas de nuestros huéspedes y externos al

Reference

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Expiry Date

01/01/0001

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Houseperson Supervisor

Salary

Location

Fairmont Chateau Whistler, Whistler, Canada

Experience Level

Entry Level

Job Schedule

Full-Time

Brands

FAIRMONT

Job type

Permanent

Locations

Whistler

Job Category

Rooms

Description

Houseperson SupervisorReliable and engaging. As a Houseperson Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from

Reference

895f87ca-2ef9-475e-b7fc-7e7c9323c518

Expiry Date

01/01/0001

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View all

Guest Experience Manager

LET YOUR PASSION SHINE

Let your passion shine