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  1. Full-Time
  2. Permanent
  3. GRAND MERCURE
  4. Food & Beverage

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Grand Mercure Mysore, Mysuru, India

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REF80309D

GSA - Food & Beverage Service

Region

MEA SPAC


Company Description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description

We are excited to invite applications for the position of GSA - Food & Beverage Service to join our dynamic team in Mysuru, India. As a key member of our food and beverage department, you will play a crucial role in delivering exceptional dining experiences to our guests while upholding the highest standards of service and efficiency.

  • Warmly greet and escort guests to their tables, creating a welcoming atmosphere
  • Take accurate food and beverage orders, ensuring efficiency and attention to detail
  • Serve meals and drinks according to established service standards
  • Maintain cleanliness and proper setup of dining areas and side stations
  • Proactively upsell menu items and promote special offers to maximize revenue
  • Process payments and handle cash and credit transactions with precision
  • Collaborate effectively with kitchen staff to ensure timely and accurate food delivery
  • Address guest inquiries and concerns promptly and professionally
  • Adhere to food safety and hygiene standards (HACCP)
  • Assist in opening and closing procedures of the restaurant
  • Participate enthusiastically in regular team meetings and training sessions
  • Support other food and beverage outlets during peak times as needed
  • Contribute to a positive team environment and maintain a professional appearance at all times

Qualifications

  • Completed Industrial Training in Food & Beverage Service
  • Degree or diploma in Hospitality or Tourism Management preferred
  • Previous experience in a similar role within the hospitality industry
  • Strong communication and interpersonal skills
  • Demonstrated ability to work efficiently in a fast-paced environment
  • Excellent customer service orientation with a friendly and enthusiastic demeanor
  • In-depth knowledge of food safety and hygiene standards
  • Proficiency in English; knowledge of local languages is a plus
  • Flexibility to work varying shifts, including weekends and holidays
  • Team player with a positive attitude and professional appearance
  • Basic computer skills for operating point-of-sale systems
  • Detail-oriented with strong organizational skills
  • Goal-oriented mindset with a focus on achieving service excellence

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US