Group Sales Manager

Our Mindset / Who we are 

• We believe in performance, agility, innovation, fun, collective intelligence, and empowerment.
• We take great pride in celebrating successes, yet we do also accept to fail so we can bounce back even stronger.
• We are empowered and fully accountable. Everyone is encouraged to take ownership, make decisions and drive impact.
• We act as One team. Global, Regions and Hotels build and drive our commercial and marketing strategy together, support each other and grow collectively. We learn from each other, we win collectively.

Sofitel New York is seeking a creative, proactive ‘go-getter’ Group Sales Manager to promote and sell the services of our luxury four-star hotel to maximize room and banquet revenue through phone solicitation, in-person meetings, participation at trade shows and other sales actions. You’ll serve as the hotel representative to prospective clients and customers who utilize rooms, meeting space, food & beverage service, and our in house audio visual. Qualifies and responds to sales inquiries in a timely manner and develops new business opportunities by researching prospects utilizing sales tools such as Delphi, reader board services, Cvent and more.

What is in it for you?

• Employee Discount Travel Program
• Quarterly and annual bonus potential
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grow with the Company
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Salary Range: $90 – $95k / Year

What you will be doing:

As the Group Sales Manager, you will plan and conduct creative site visits, proposals, and sales plans to meet or exceed established revenue and room night goals. You will work with other departments to ensure requested services are provided to clients and guests, and assist Director of Sales and Marketing with development of annual budget and marketing plan.

Uncover new business and cultivating target accounts will be essential to the success of this position. Active community outreach and industry involvement highly encouraged.

Work with Director of Sales and Marketing, and other members of team, to ensure adequate coverage of the Sales Department, field unsolicited leads as allocated, and coordinate all details of bookings. Effectively manage relationships with accounts and Global Sales Partners and ensure all information/history in Delphi is current and accurate, and to ensure overall goals are achieved.

This is a full-time on-site position and not hybrid or remote.

Your experience and skills include:

Self-starter, who maintains a high level of professionalism in appearance and manner at all times. Ability to effectively present data, be decisive and meet deadlines as required. Exceptional negotiation and closing skills are essential to the success of this position. Proven organization and analytical skills for internal and external client, and vendor communication.

Ability to conduct professional verbal and written presentations to both large and small groups. Be a team player at all times. 

Experience with Delphi FDC and Cvent required. Powerpoint, Excel, and Opera highly desirable.

Skilled and comfortable in prospecting through LinkedIn Navigator and related platforms desirable.

Ability to communicate in French desirable.

Minimum one-year sales experience in upscale, luxury hotel.

• This position is Not Remote. 
• The hotel is unable to assist candidates in obtaining work authorization documents. 
• Visa Requirements: Must be legally eligible to work in the United States.

Our Culture / Be ALL you are with ALL your Heart

At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.

• Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.
• We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.
• All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.
• Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.
• We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.
• Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.