Golf Supervisor

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Grand Del Mar

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

As a senior department head, this role strives to continually improve guest and colleague satisfaction and maximize the financial performance in F&B Division overall.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Rate of Pay: $24.04/hour USD

The Player Services Supervisor assists the Golf Operations Manager in the day-to-day management and supervision of the Player Services, Team. Provides outstanding internal and external customer service to all colleagues, members, and guests of The Grand Golf Club.

• Serves as a representative of the Club, displaying courtesy, tact, consideration, and discretion in all interactions with other staff, management, members, and guests
• Compliance with all Club Safety Regulations and participation in ongoing Safety Seminars
• Follows all rules, policies, and procedures set forth by Fairmont Grand Del Mar management
• Assists the Golf Operations Manager or Head Golf Professional with scheduling and monitoring of schedule
• Acts as department trainer; uses resources provided during new colleague training and development
• Operates to the standards set forth by Fairmont Grand Del Mar
• Greets each member and guest in a friendly, professional manner
• Well versed in all areas of the golf operation (valet, range, bag, caddie)
• Monitors each area of the operation for cleanliness, detail and support
• Maintains a par level of amenity supplies and communicates ordering needs accordingly
• Able to conduct or assist in Junior golf instruction (clinics/camps)
• Assists Head Professional with tournament preparation and assists with various departmental needs as requested.
• Attends resort Safety meetings when needed
• Other duties as assigned.

• Appropriately groomed to Fairmont Grand Del Mar Standards
  • Uniforms must be pressed and clean with appropriate shoes.
  • When not to uniform, adhere to Club’s dress code.
• Strives to increase knowledge of business through training and seminars.

• Valid driver’s license required.
• Excellent customer service skills.
• Basic understanding of club repair.
• Must be familiar with members, their likes and dislikes.
• Knowledge of members’ names.
• Must be able to communicate effectively with members, guests, and colleagues. Understanding of English language is essential for communication with members and guests.
• Two or more years of experience or relevant skill level.
• 32+ hours, full time.
• Must be able to work weekends/holidays/evenings.
• Flexible schedule required.

Physical Demands:

• Must be able to lift/carry 50 lbs.
• Pushing/pulling up to 30 lbs.
• Ability to remain standing for long periods.
• Ability to stand while working.
• Ability to bend, kneel or squat.
• Wrist dexterity.
• Repetitive movement of arm at shoulder and both hands.
• Ability to drive golf carts, shuttle and storage vehicle.
• Able to work in cool and warm environments.
• Ability to work outdoors.
• Walking on uneven ground.

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.