- Full-Time
- Permanent
- SOFITEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Sofitel Luxembourg Le Grand Ducal, Luxembourg
__jobinformationwidget.freetext.ExternalReference__
REF67441T
Front Office Agent Tournant - (h/f/x) - CDI - Sofitel Luxembourg Europe
Region
Luxury & Lifestyle
SOFITEL LUXEMBOURG EUROPE
Luxe et modernité s’unissent au cœur du Kirchberg. Notre service signature prend vie dans un décor raffiné aux matériaux respectueux de l’environnement. Plongez dans l’univers du Sofitel Luxembourg Europe, l’un des meilleurs hôtels du Grand-Duché.
En quelques pas, rejoignez le MUDAM, la Philharmonie Luxembourg et le Centre de congrès. La Ville-Haute est toute proche. Poussez les portes de notre hôtel et laissez-vous porter par l’art de vivre à la française.
- Se comporte et agit de manière exemplaire, incarnant l’esprit de la marque Sofitel
- Volonté de fournir un service exceptionnel à la clientèle
- Travaille de manière autonome en conformité avec les instructions du responsable du département
- Contribue globalement à la satisfaction des clients par la qualité de son travail et un comportement exemplaire
- Maintenir et régler des factures clients précis, en veillant à ce que la caisse soit précise.
- Approche commerciale. Vente des différents types de chambres
- Solution aux demandes des clients.
- Répondre à tous les appels entrants de manière professionnelle et polie.
- Maintenir des procédures de sécurité strictes pour assurer la confidentialité et la sécurité des clients.
- Expérience minimum de 12 mois dans un poste similaire, préférablement dans un hôtel 5 étoiles.
- Flexibilité pour travailler sur une liste tournante de 7 jours, y compris les week-ends et jours fériés avec 2 services de nuit minimum par semaine.
- Sens du détail
- Orienté vers la qualité du service
- Engagement minimum de 12 mois
- Français et Anglais courant
- Connaissance du logiciel Opera sera un atout
- Esprit d'équipe, approche rigoureuse et organisée
- Visa : le/la candidat(e) doit être légalement éligible pour travailler au Luxembourg
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
THE HOXTON SOUTHWARK, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Rooms
Description
What you’ll do…Support the running of our day to day Front Office, inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course
Reference
ef50d4ef-321f-4461-a09e-adbacecdf679
Expiry Date
01/01/0001
Salary
Location
ibis Styles São Paulo Barra Funda, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Reference
c8f075d4-4a72-4262-8bb7-aee1a1a97734
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Cologne The Circle, Cologne, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Cologne
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus … Du sorgst dafür, dass alle Suiten und Zimmer von oben bis unten unter die Lupe genommen werden und greifst den Kollegen in allen täglichen Arbeiten unter die ArmeDu wi
Reference
51a2ca79-3baf-4fdb-a4d7-c2b1920bcc9d
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Cologne The Circle, Cologne, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Cologne
Job Category
Rooms
Description
You’ll make sure that staff go through every suite and room from top to bottom with a fine-toothed comb, and you’ll lend your colleagues a helping hand in all their daily tasksYou’ll help to draw up b
Reference
08aeabce-4a77-4e8e-a560-4f73c6653066
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Cologne The Circle, Cologne, Germany
Experience Level
Executive
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Cologne
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus …Verantwortlichkeit für den reibungslosen Ablauf der Front Office Abteilung, des 25hours Shops und des Lobby Hosts im operativen und administrativen Bereich Abteilungsüb
Reference
57813209-1f77-4daa-b097-3851d5511662
Expiry Date
01/01/0001
Salary
Location
Novotel Suites Mall Avenue Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Guest Service Agent First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorab
Reference
cde8ec6b-129d-4261-8428-58617ca77f67
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Cologne The Circle, Cologne, Germany
Experience Level
Executive
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Cologne
Job Category
Rooms
Description
How does your working day look like ...Responsibility for the smooth operation of the Front Office department, the 25hours Shop, and the Lobby Host in both operational and administrative areasCross-de
Reference
576ee34b-6390-4c57-bd83-162b3bb25a92
Expiry Date
01/01/0001
Salary
Location
Novotel Dubai Al Barsha, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Join our dynamic team at Novotel & Adagio Premium Dubai Al Barsha as a Guest Service Agent. We're seeking an enthusiastic and customer-focused individual to create exceptional experiences for our gues
Reference
b03b9e98-b4b7-47f2-8db9-5397d96de9de
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hoofddorp
Job Category
Rooms
Description
Night AuditorDo you come alive at night? Then we have the perfect challenge for you! We are looking for a positive, proactive, and enthusiastic Night Receptionist to join our Front Office team. Toget
Reference
f6b63e52-5382-467b-8c79-da228f7eee63
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hoofddorp
Job Category
Rooms
Description
Night Auditor Kom jij 's nachts helemaal tot leven? Dan hebben wij een mooie uitdaging voor jou! Voor ons receptie team zijn wij op zoek naar een positieve, pro-actieve, en enthousiaste nacht recept
Reference
0f401698-3553-46ad-940e-ceb07eca1619
Expiry Date
01/01/0001