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  1. Full-Time
  2. Permanent
  3. SOFITEL
  4. Rooms

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Sofitel Al Khobar The Corniche, Al Khobar, Saudi Arabia

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REF73084S

Front Office Agent

Region

Luxury & Lifestyle


Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description

  • Greet and welcome guests in a warm and professional manner.
  • Perform check-in and check-out procedures efficiently.
  • Handle guest requests, inquiries, and complaints promptly.
  • Provide accurate information about hotel services, amenities, and local attractions.
  • Coordinate with other departments to ensure seamless guest experience.
  • Maintain accurate records and uphold confidentiality standards.
  • Ensure compliance with company policies and Accor service standards.

Qualifications

  • Previous experience in front office or customer service is preferred.
  • Strong communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Proficiency in English (additional languages are a plus).
  • Flexible with working hours, including weekends and holidays.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US