- Full-Time
- Permanent
- Rooms
- ACCOR
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Mercure Hotel Stuttgart Gerlingen, Gerlingen, Germany
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REF4487Q
Front Office Agent / Empfangsmitarbeiter (m/w/d)
Region
Europe and North Africa
Das 3*-Superior Mercure Hotel Stuttgart Gerlingen verfügt über 95 modern eingerichtete Businesszimmer zum Wohlfühlen. Eine kulinarische Reise mit mediterranem Flair erleben unsere Gäste in unserem Restaurant „Volare Antipasteria“ mit 80 Sitzplätzen, wo wir typisch italienische Gerichte und erlesene Weine servieren. Im 250 m² Tagungsbereich stehen modernste Veranstaltungsräume für Tagungen und Familienfeiern für bis zu 80 Personen zur Verfügung.
- Betreuung unseres internationalen Gästekreises
- Abwicklung von Check in & Check out
- Gewährleistung eines reibungslosen Schichtablaufs und eines herausragenden Gästeservices
- Führen von Schichten
- Bearbeiten von Reservierungsanfragen
- Erledigung administrativer Arbeiten
- Umsetzung der Qualitäts- und Servicestandards sowie der gesetzlichen Regelungen
- Arbeiten in Früh- oder Spätschichten
- eine Ausbildung im Hotelfach oder auch für Quereinsteiger mit Praxiserfahrung
- ein aufgeschlossenes, herzliches und sicheres Auftreten
- sorgfältige, vorausschauende und selbstständige Arbeitsweise
- teamfähig, auch in Stresssituationen
- gute Deutsch- und Englischkenntnisse
- gute PC-Kenntnisse, vorzugsweise auch im Front Office-System Opera
- tadellose Umgangsformen und ein gepflegtes Erscheinungsbild
- Bereitschaft zu Wochenend- und Feiertagsarbeit
- attraktive Bezahlung
- unbefristetes Beschäftigungsverhältnis
- betriebliche Weiterbildung durch interne und externe Schulungsangebote
- Urlaubs- & Weihnachtsgeld gemäß tariflichen Regelungen
- zusätzliche Urlaubstage
- Stellung der Arbeitskleidung, kostenlose Getränke, Sachbezug Verpflegung, kostenfreies Parken
- vergünstigte Übernachtungsmöglichkeiten in allen Accor Hotels weltweit
- gute Karrierechancen innerhalb des internationalen Hotelkonzerns Accor
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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