__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Brands__ RAFFLES

__vacancyopjusttionswidget.opt-Job Category__ Rooms

Company Description

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

Job Description

The Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with all other departments to fulfill guest requests. Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Front Desk Agents work closely with the guest services agents and Butler team to coordinate the smooth and efficient handling of guest luggage at both check in and check out.

Qualifications

High school diploma or equivalent required
Previous experience in a luxury hospitality setting preferred
Previous experience with OPERA is an asset
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to use various computer software

Additional Information

Visa Requirements: Applicants must be legally eligible to work in the United States. This position does not sponsor a work Visa.

Our Commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Additional Information

Hourly Wage: Intro rate $27.00 / After 90 days: $30.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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Experience Level

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Brands

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Experience Level

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Brands

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Experience Level

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Brands

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Expiry Date

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Experience Level

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Brands

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Experience Level

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Brands

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Reference

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Expiry Date

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Location

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Experience Level

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Job Schedule

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Brands

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Expiry Date

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Location

THE HOXTON SOUTHWARK, London, United Kingdom

Experience Level

Entry Level

Job Schedule

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Brands

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Job type

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Locations

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Description

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Reference

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