Company Description
The Company & Hotel
We are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible.
Novotel Sydney International Airport is a 271 room hotel, including a 150 seater a la carte restaurant, Bar & 11 Conference rooms. We are located along the Cooks River, near the International Airport.
We are looking for the right person to join the team, someone who can move with the changing business and grow & develop with AccorHotels.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
About the role
We are looking for an exceptionally talented and diverse Food and Beverage Supervisor. This role requires availability for rotational shifts to supervise the delivery of breakfast, lunch, and dinner to our inhouse and public guests with an in-depth knowledge of managing dietary requirements.
- Lead, mentor and train the Food and Beverage Team, ensuring a fun and energetic working environment.
- Ensure that Team Members are briefed on all specials and standard menu items.
- Support daily operations across all outlets, collaborating with other departments to keep everything running smoothly.
- Ensure compliance of brand standards.
- Manage guest queries in a timely and efficient manner.
Qualifications
If this role interests you and you can demonstrate that you have:
- A true desire to work with people and create human connections, with proven experience as a F&B Supervisor, and are looking to work in a larger operation, or a Team Leader ready for their next step.
- An ability to ask the right questions and listen intently to gather enough information to solve problems, resolve complaints and create those Heartist Moments
- A professional appearance and demeanour that will represent our brand well
- Have a curious mindset to be able to spot tiny frustrations, seemingly insignificant needs, and the times that service could be even better for our guests
- Conference and/or banqueting experience desirable
- Flexibility to work a rotating roster including mornings, evenings, weekends and public holidays
- Someone who can lead by example, is hands on and can instill a sense of fun in the workplace.
- Hold a valid RSA – essential.
Additional Information
What is in it for you
- Learning & development opportunities.
- Join of the largest hotel groups worldwide with access to global opportunities and staff benefits.
- Duty meals and free laundry for work uniform.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Parental Leave
As staff member, you will receive 10 weeks paid parental leave at full salary for primary carer in addition to government-funded parental leave. Part-time and casual equivalent available on a pro-rata basis. In addition, Continuation of superannuation payments while on paid parental leave will remain.
