Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
As our Food & Beverage Outlet Manager, you will play a key role in delivering an exceptional dining experience, overseeing the day to day operations of the outlet while ensuring high standards of service, quality, and guest satisfaction. You will lead and develop your team, drive operational excellence, and create meaningful and memorable moments for every guest.
What's in it for you:
- Employee benefit card offering discounted rates in Accor hotels worldwide
- Learning and development programs through our Academies
- Opportunities to develop your talent and grow within your property and across Accor worldwide
- Recognition and opportunities to make a difference through our Corporate Social Responsibility initiatives, including Planet 21
What you will be doing:
- Lead Operations: Oversee daily outlet operations, ensuring excellent service, food quality, hygiene, and safety standards.
- Lead the Team: Coach, motivate, and develop the Heartists while fostering a positive working environment.
- Deliver Guest Excellence: Engage with guests, anticipate their needs, and handle feedback professionally.
- Drive Performance: Monitor service standards, revenue, costs, and overall outlet performance.
- Manage Inventory: Control stock, minimize wastage, and ensure effective inventory management.
- Maintain Standards: Ensure compliance with MGallery, hotel, F&B, food safety, and hygiene standards.
- Drive Sales: Promote upselling opportunities and support achievement of outlet revenue targets.
- Team Administration: Support scheduling, briefings, attendance, and daily operational requirements.
- Collaborate & Improve: Work closely with other departments and continuously identify opportunities to improve service and efficiency.
Qualifications
Your Experience & Skills Include:
- Minimum 5 years of F&B experience, including supervisory or management responsibilities.
- Previous experience as an F&B Outlet Manager, Restaurant Manager, or similar role, preferably in a luxury or upscale environment.
- Strong knowledge of F&B operations, service standards, food safety, and hygiene.
- Proven ability to lead, coach, and develop diverse teams.
- Strong understanding of cost control, budgeting, revenue, and financial targets.
- Excellent guest relations and problem-solving skills.
- Strong communication, organization, and interpersonal skills.
- Ability to work flexible hours, weekends, and public holidays as required.
- Fluent English; additional languages are an advantage.
- Degree or diploma in Hospitality, F&B Management, or a related field is preferred.
- Knowledge of Accor or international luxury hospitality standards is an advantage.
Additional Information
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.
