Food and Beverage Manager

Just ten minutes away from the famed monuments of Angkor Wat, French colonial elegance sits amidst the manicured gardens of Sofitel Angkor Phokeethra Golf & Spa Resort. This 5-star hotel promises a memorable holiday for couples and families alike, with five restaurants and bars, the largest free-form pool in Cambodia and relaxing treatments by Sofitel SPA with L'Occitane.

Enjoy the world class 18-hole golf course, Phokeethra Country Club, managed by Sofitel, just 25-minutes from the Resort.

Sofitel is the best hotel in Siem Reap, with a standard of accommodation that has seen the hotel regularly awarded as Siem Reap's best Angkor golf resort. There are 238 rooms, including 23 suites and the premier Opera Suite.

• Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.
• Monitor inventory levels and order supplies as needed to maintain optimal stock levels.
• Ensure compliance with health and safety regulations and hotel policies.
• Assist in recruiting, training, and supervising food and beverage staff.
• Schedule staff shifts and manage labour costs effectively.
• Conduct regular performance evaluations and provide feedback to staff members.
• Address guest concerns and complaints promptly and professionally.
• Monitor guest feedback and implement improvements to enhance guest satisfaction.
• Foster a customer-focused environment and encourage staff to exceed guest expectations.
• Assist in preparing and managing the departmental budget.
• Monitor revenue and expenses, identifying opportunities to increase profitability.
• Implement cost control measures to optimize operational efficiency.
• Assist in developing and updating menus in collaboration with the culinary team.
• Ensure compliance with food safety standards and regulations.
• Monitor food quality and presentation to maintain brand standards.
• Coordinate and oversee events, banquets, and special functions.
• Work closely with the sales and catering teams to ensure successful event execution.
• Ensure timely communication and coordination with all departments involved in event planning.
• Develop and manage departmental budgets, forecasts, and financial performance reports.
• Monitor costs, control inventory, and optimize revenue opportunities across outlets.
• Uphold the hotel’s brand values, image, and standards in all aspects of F&B operations.
• Ensure compliance with local regulations, licensing, and brand audit requirements.

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum of 3-5 years of experience in food and beverage management, preferably in a luxury hotel setting.
• Previous experience in banqueting as a manager or supervisor. 
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in hotel management software (e.g., Opera, MICROS, POS systems).
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings, weekends, and holidays.

• Willing to grow in luxury standard hotel brand
• Good interpersonal skills with ability to communicate with all levels of employees
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Good presentation and influencing skills
• Multicultural awareness and able to work with people from diverse cultures
• Flexible and able to embrace and respond to change effectively
• Ability to work independently and has good initiative under dynamic environment
• Self-motivated and energetic