Company Description
Discover the Sofitel Sydney Darling Harbour
Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.
Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.
Inspiration, Recognition & Reward
As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform, an elegant fusion of expert knowledge and tailored development, ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.
Job Description
Bonjour! Step into a world of refined service and unforgettable dining experiences. As a Food and Beverage In-Room Dining Attendant, you will deliver seamless, luxurious service that ensures every guest enjoys an exceptional in-room dining experience day or night.
This role is ideal for someone who thrives working independently, takes pride in presentation and detail, and delivers warm, professional service with confidence and care.
Key Responsibilities
- Deliver exceptional in-room dining service, ensuring every order is presented with precision, warmth, and efficiency
- Take guest orders via phone in a professional and friendly manner, offering recommendations and accommodating special requests and dietary requirements
- Prepare trays and trolleys to luxury standards, with a strong focus on cleanliness, presentation, and attention to detail
- Deliver food and beverages promptly and discreetly to guest rooms, maintaining a calm and polished demeanour at all times
- Deliver thoughtful, anticipatory service that creates memorable guest experiences
- Embody the art of French hospitality with a positive, professional, and “can-do” attitude
Qualifications
About You
- Physically capable of carrying trays and equipment and navigating service corridors or stairs if required
- Highly motivated with exceptional attention to detail, ensuring every guest experience is flawless
- Previous experience in a high-end or fine dining environment is preferred but not essential
- Excellent verbal and interpersonal communication skills, with the ability to engage guests and anticipate their needs
- Consistently professional in appearance and demeanour, proudly representing the Sofitel brand at all times
- Hold a current and valid Responsible Service of Alcohol (RSA) certification
- Flexible and reliable, with availability to work a rotating roster, including weekends and public holidays
Additional Information
If you are passionate about hospitality and take pride in delivering elevated service, we would love to hear from you!
Diversity & Inclusion
We are an inclusive employer committed to attracting and developing diverse talent. Reasonable adjustments are available throughout the recruitment process. If you require any support or adjustments, please let us know.
Full Australian working rights are required for this role. The hotel is unable to provide sponsorship or assistance with visa applications.
