Fine Dining Restaurant Manager

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Join a world-class team in an iconic luxury setting as a Fine Dining Restaurant Manager. In this leadership role, you will oversee the daily operations of a high-end dining experience, ensuring flawless service, exceptional guest satisfaction, and polished team performance. Reporting to the Assistant Director of Food & Beverage, you will lead with vision and passion - mentoring a talented team, driving innovation, and upholding the highest standards of excellence.

With a strong focus on personalized service, operational efficiency, and elevated dining, this is a unique opportunity to grow your career within a prestigious hospitality brand and leave a lasting impression on guests from around the globe.

Competitive Salary: $70,000 - $75,000 gross annually, based on previous experience & education

Job Duties Include:

• Deliver professional, engaging service while ensuring team adherence to LQA, Forbes, and brand standards; address guest concerns promptly and maintain exceptional guest satisfaction.
• Recruit, mentor, and develop department leaders and colleagues, providing coaching, training, and ongoing performance guidance.
• Oversee daily operations, including reservations, turnover, cleanliness, maintenance, inventory management, payroll, and budgeted profitability.
• Participate in forecasting, analyze performance data, and contribute to menu development and staff education to drive continuous improvement.
• Lead regular departmental meetings, liaise with Conference Services and Catering for events, and perform other duties as assigned.

Your Skills & Qualifications:

• Minimum two years of senior experience in Food & Beverage Management; experience in upscale or luxury 4-5 star properties preferred
• Proven knowledge and application of LQA and Forbes Standards
• Strong culinary and beverage expertise; ProServe certification required
• Computer literacy, including working knowledge of Excel, Word, PowerPoint, Access, and Windows programs
• Post-secondary degree in Hospitality or Food & Beverage Management considered an asset
• Knowledge of Silverware, Birchstreet, and Watson systems considered an asset
• Staff scheduling and team management skills with proven leadership capabilities
• Financial and cost control knowledge with experience in budget management and profitability analysis
• Ability to work under pressure, handle multiple tasks, and make sound business decisions
• Excellent written and verbal communication skills

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift (8 hours)
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Variable temperature indoor + outdoor
• Working in a loud environment

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com