Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description
Fairmont Gold Manager
At Fairmont Hotels & Resorts, unparalleled service and luxury await guests of Fairmont Gold, our exclusive “hotel within a hotel” experience. As Fairmont Gold Manager, your leadership will foster an engaged team of service professionals who bring our Fairmont Gold standards to life – and turn moments into memories for our guests.
Salary Range: $74,000 - $77,000 gross annually, based on previous experience and education
Job Duties Include:
- Assist in leading and managing the Fairmont Gold team to ensure all Fairmont Gold standards and operating procedures are adhered to
- Work with the Culinary Team to determine the Fairmont Gold Lounge menu, food cost, ordering and presentation
- Ensure the highest possible revenues are generated for Fairmont Gold with a minimum of associated expenses.
- Build a strong working relationship with the Front Office and Housekeeping departments to sell and promote Fairmont Gold within the hotel
- Track and forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan the department accordingly
- Supervise all contributing colleagues who provide services to the Fairmont Gold area to ensure that the appropriate service levels are provided and achieved at all times
- Handle guest concerns and react quickly, logging and notifying proper areas
Qualifications
- Previous experience managing or supervising a large hotel department or operation for 3+ years
- Minimum of 2-years in a 4-Diamond hotel
- Diploma or Degree in Hospitality Management an asset
- Proven record of exceeding guest expectations, and commitment to luxury service
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Additional Information
Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit Whistler Hotel Jobs & Careers | Fairmont Mountain Jobs to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com.
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