F&B supervisor

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We are seeking a dynamic and experienced F&B Supervisor to join our team in the historic city of AlUla, Saudi Arabia. As a key member of our food and beverage operations, you will play a crucial role in delivering exceptional dining experiences to our guests while overseeing the daily operations of our outlets.

• Lead and supervise the daily operations of food and beverage outlets to ensure exceptional guest experiences and maintain high service standards
• Manage and motivate the F&B team, including scheduling, training, and performance support to achieve service excellence
• Coordinate seamlessly with the kitchen and other departments to ensure smooth operations
• Monitor inventory levels, maintain cleanliness, and ensure compliance with safety and hygiene standards
• Handle guest inquiries, feedback, and complaints promptly and professionally
• Implement and maintain quality control measures for food and beverage service
• Assist in menu planning and pricing strategies to maximize revenue and guest satisfaction
• Promote and maintain awareness of the unique cultural and tourism aspects of AlUla in guest interactions
• Participate in special events and promotions to enhance the overall guest experience
• Ensure adherence to all company policies, procedures, and local regulations

• Proven experience in F&B operations, preferably in a supervisory role
• Strong leadership and communication skills with the ability to motivate and guide a team
• Guest-oriented mindset with excellent customer service skills
• Demonstrated problem-solving ability and attention to detail
• Proficiency in managing team performance and handling high-pressure situations
• Thorough knowledge of food and beverage service standards and hygiene regulations
• Experience with inventory management systems and basic financial reporting
• Ability to work flexible hours, including nights, weekends, and holidays
• Excellent organizational and time management skills
• Proficiency in English; knowledge of Arabic is a plus
• Familiarity with local cuisine and cultural sensitivities is highly desirable
• Relevant degree in Hospitality Management or related field is preferred

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus