Company Description
Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.
Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.
Job Description
We are seeking an enthusiastic and detail-oriented F&B Executive to join our dynamic team. In this pivotal role, you will oversee the daily operations of our food and beverage outlets, ensuring exceptional service quality, guest satisfaction, and operational excellence. This is an excellent opportunity for a motivated professional to make a meaningful impact in a fast-paced hospitality environment.
- Supervise and coordinate all F&B department activities across outlets, establishing effective interdepartmental collaboration to maximise operational efficiency and guest service excellence
- Maintain strict adherence to standard recipes, quality standards, and food safety regulations for all beverages and food items prepared and served
- Address guest complaints, requests, and inquiries promptly and professionally, ensuring maximum satisfaction and loyalty
- Develop, train, and motivate team members on established procedures, safety protocols, and best practices whilst fostering a collaborative, high-performing culture
- Prepare and maintain accurate F&B inventory records, opening and closing stock documentation, and requisitions in accordance with par stock levels and cost optimisation
- service pantries, and all operational areas in compliance with service policies
- Ensure compliance with food safety regulations, hygiene standards, and all organisational policies and procedures
Qualifications
Hotel Management Degree or Diploma
- Minimum 2-3 years of relevant F&B operations or supervisory experience in a hospitality setting
- Proficiency in English (reading, writing, and oral communication)
- Working knowledge of MS Excel, Word, and PowerPoint
- Professional presentation and grooming standards at all times
Additional Information
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
