Company Description
Located in the heart of the Western Australian capital, Mercure Perth is a contemporary 4-star hotel offering quality accommodation, versatile conference facilities, and warm local hospitality. Managed by Accor, one of the world's leading hospitality groups, the property combines modern midscale comfort with convenient access to Perth’s primary commercial, retail, and entertainment hubs.
Situated on Irwin Street in the Perth CBD, the hotel is within walking distance of the Hay & Murray Street Malls, the Swan River, the Perth Mint, and public transport hubs including Perth Train Station and Elizabeth Quay.
Features 239 well-appointed guest rooms and suites designed for both corporate travelers and leisure guests, featuring high-speed Wi-Fi, ergonomic work desks, and contemporary amenities
Beccaria Restaurant & Bar: Serves modern Australian cuisine with locally sourced Western Australian ingredients alongside craft cocktails and regional wines.
Cucina on Hay: An authentic Italian-inspired cafe providing artisan coffees, freshly baked goods, and light meals.
Meetings & Events: Features a dedicated conference floor with six multi-use function rooms equipped with natural light and advanced audiovisual technology, capable of hosting events for up to 350 delegates.
Leisure & Facilities: Features a heated rooftop swimming pool, fully equipped fitness centre, and valet parking options.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
This is an exciting opportunity for a food and beverage professional with strong leadership skills, a passion for guest service and a sound understanding of operational and financial performance.
Reporting to our Food & Beverage Manager, the Assistant Food & Beverage Manager will help lead the day-to-day operation of Cuccina & Beccarria and support the hotel's other F&B services. This hands-on role focuses on developing the team, delivering great guest experiences, maintaining service standards and managing stock and costs.
About the job…
- Lead daily operations at Cuccina & Beccarria, supporting the team on the floor and ensuring consistently friendly, professional and efficient service.
- Support the hotel's other food and beverage services, including the Lobby Bar, conference room, room service and minibar.
- Coach, train and motivate team members, building their confidence, product knowledge and service skills.
- Assist with recruitment, induction, performance reviews and ongoing team development.
- Support rostering, verify team member time records and monitor staffing levels to meet business needs and manage wage costs.
- Monitor beverage costs, stock levels and ordering requirements, completing monthly beverage stocktakes and timely reporting.
- Assist with monitoring departmental budgets, controlling costs and identifying opportunities to increase revenue and profitability.
- Ensure responsible service of alcohol practices, licensing requirements, food safety and workplace health and safety standards are maintained.
- Oversee opening and closing procedures, cash handling, till balancing and the accurate operation of point-of-sale systems.
- Maintain a clean, safe and welcoming environment, ensuring equipment is well cared for and maintenance needs are reported promptly.
- Respond to guest enquiries and complaints with professionalism, using feedback to improve service and guest satisfaction.
- Deliver on the Mercure service promise and recognise our Accor Live Limitless loyalty members.
- Run regular team briefings and work closely with other departments to support smooth hotel operations.
- Take responsibility for the food and beverage department in the absence of the Food & Beverage Manager.
- Work a rotating roster, including early mornings, afternoons, evenings, weekends and public holidays.
Qualifications
- Proven leadership experience in food and beverage management or hospitality operations
- Service-focused personality with a genuine commitment to guest satisfaction and team development
- Strong ability to build and maintain positive relationships with all stakeholders, including staff, guests, and suppliers
- Excellent communication and networking skills with the ability to articulate ideas clearly and inspire teams
- Demonstrated expertise in budget management, financial analysis, and cost control
- Knowledge of food safety, hygiene standards, and compliance requirements
- Experience in menu development, curation, and food and beverage trend analysis
- Strong analytical and problem-solving skills with the ability to make decisive, informed decisions
- Proficiency in inventory management and ordering systems
- Proven track record of building and maintaining high-performance team cultures
- Organizational and time management skills with the ability to manage multiple priorities efficiently
- Flexibility and resilience in a fast-paced, dynamic environment
- Preferred: Hospitality management certification or relevant qualification in food and beverage operations
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
