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  1. Full-Time
  2. Permanent
  3. Wellness & Recreation
  4. ACCOR

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Mercure Maldives Kooddoo Resort, Mercure Kooddoo, Maldives

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REF71550Y

Dive & Water Sport Instructor

Region

MEA SPAC


Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


Job Description

  • Ensure task completion as per daily briefing, manager instructions and Company SOP
  • Guarantee at any time the guests and other staff safety during excursions
  • Promptly and appropriately react in case of an emergency
  • Professionally interact pro-actively and positively with guests at any time
  • Provide all the information about excursions, diving, water sport to the guest
  • Provide clear explanation of All-inclusive activities
  • Promote and upsell diving courses, water sport activities and other excursions
  • Answer calls professionally providing complete information and promoting activities
  • Follow up, reporting guest complaints up to the Company management team
  • Give engaging and complete briefing to guests with particular emphasis to safety briefings
  • Guide excursions activities according with Company standards and SOP always with maximum focus on safety and service quality
  • If required help water sports, covering desk, take booking, helping closing the center in the evening
  • Fulfil all the paperwork requirement as per SOP and verbal instructions
  • Maintenance and hygiene of the equipment and the facility
  • Conforms to policies and procedures, laid down by the Company and carry on duties & responsibilities as directed by the reporting Manager/ Supervisor
  • Ensure that all communications are properly conveyed up and down the scale of command

    Qualifications

    • PADI Open Water Scuba Instructor and EFR Instructor, both in active teaching status
    • Minimum Two Years of Experience; previous working experience in a resort environment in the Maldives is preferred.
    • Ability to handle stressful  emergency situations calmly
    • Excellent customer service and interpersonal skills
    • Excellent English plus 1 additional language

    Additional Information

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor Hotels Worldwide
    • Develop your talent through learning programs by Academy Accor
    • Opportunity to grow within your property and across the world!
    • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

    When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

    LET YOUR PASSION SHINE

    We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

    LEARN ABOUT US

    Let your passion shine

    We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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