Director of Food & Beverage

Be Part of a Legacy — Built Together

At Fairmont Le Château Frontenac, hospitality is more than service, it’s an experience crafted by passionate people working together. As one of the world’s most celebrated hotels, we’re proud of our heritage and focused on the future. We are seeking a Director of Food and Beverage to lead and elevate our multi-outlet operation, bringing creativity, strategy, and team leadership to every plate and pour. This is your opportunity to join a team that values innovation, authenticity, and collective success.

What We Offer:

• Exclusive discounts and preferred rates at Accor properties globally
• Subsidized meals during shifts
• Comprehensive group insurance and pension plan
• Access to learning and development through Accor Academies
• Career growth within Fairmont and the wider Accor network
• Opportunities to contribute to sustainability and community initiatives
• A respectful, inclusive, and supportive team culture

As Director of Food and Beverage, you will oversee all food and beverage operations including restaurants, bars, banquets, catering, in-room dining, and culinary services. You’ll collaborate with a talented group of chefs, leaders, and colleagues to create world-class guest experiences, deliver strong business results, and cultivate an empowered, high-performing team culture.

At the Château, leadership is a shared endeavor, success is built together, from the kitchen to the dining room and everywhere in between.

Key Responsibilities:

1. Collaborative Leadership & Strategic Oversight

• Guide a complex, multi-outlet food and beverage operation with clarity and teamwork
• Align departmental strategies with hotel objectives and Fairmont brand values
• Foster collaboration across culinary, service, banquet, and events teams

2. Guest Experience & Brand Representation

• Deliver consistently elevated and personalized guest experiences
• Support a culture of service excellence, accountability, and continuous improvement
• Be visible and engaged on the floor, a hands-on leader who listens and adapts

3. Team Development & Engagement

• Build, mentor, and retain a high-performing and motivated team
• Create an environment where colleagues feel valued, heard, and empowered to grow
• Lead performance conversations, development planning, and succession strategies

4. Culinary Experience & Innovation

• Partner with culinary and marketing teams to design creative, on-trend menus and signature offerings
• Launch compelling campaigns, special events, and unique guest experiences
• Ensure each outlet’s digital and physical presence reflects Fairmont’s values and the Château’s prestige

5. Financial Performance & Operational Excellence

• Manage departmental budgets, forecasts, and cost controls with precision
• Identify opportunities to drive revenue and reduce expenses responsibly
• Optimize profitability in all outlets, including in-room dining and events, while upholding service quality
• Oversee supplier relationships and purchasing in collaboration with procurement teams

6. Safety, Compliance & Brand Standards

• Ensure all food and beverage operations exceed hygiene, health, and safety standards
• Maintain audit readiness and compliance with corporate, brand, and local regulations
• Champion sustainability and responsible sourcing practices across all outlets

Measuring Success

• Guest satisfaction and loyalty in food and beverage touchpoints
• Operational profitability and margin improvements
• Team engagement, retention, and internal promotion
• Innovation in menu offerings, service concepts, and event execution
• Strong performance in internal audits, safety inspections, and quality reviews

• Senior-level leadership experience in high-volume, luxury food and beverage operations
• Expertise across restaurants, bars, catering, banquets, and culinary management
• Strong business acumen with a proven record of driving results and team development
• An authentic, collaborative leadership style that values communication and inclusivity
• Proficient in hotel systems, restaurant technologies, and budget management
• Bilingual in French and English (spoken and written)

Why You?

• You bring both vision and humility, knowing that success comes from bringing people together
• You thrive in environments where tradition meets innovation
• You lead by example and proudly represent a brand that’s recognized around the world