Conference Services & Catering Manager - Weddings

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

At Fairmont Banff Springs, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Conference Service & Catering Manager, where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.

Competitive Salary: $65,000 - $68,000 gross annually, based on previous experience & education
 
Job Duties Include:
Reporting to the Assistant Director, Conference Services, responsibilities and essential job functions include but are not limited to the following: 

• Main Focus: Coordinate weddings from initial booking through execution, including guest rooms, food & beverage, audiovisual, spa, golf, and overall event logistics.
• Serve as the primary contact for wedding clients—confirming event details, conducting test meals, and maintaining strong relationships before, during, and after the event.
• Create and confirm detailed floor plans and Banquet Event Orders (BEOs) in collaboration with clients and banquet teams to ensure smooth event setup and service.
• Oversee billing procedures, including timely collection of deposits and accurate documentation of all financial details.
• Participate in daily and weekly meetings to communicate event updates, address last-minute changes, and ensure alignment across all departments.

Your Skills & Qualifications:

• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
• Experience with Sales & Catering software or property management (PM) systems (preferred)
• Previous experience in Conference Services, Sales, Banquets, or Event Planning within a luxury hotel setting (preferred)
• Post-secondary education in Hospitality, Event Management, or a related field (preferred)
• Strong written and verbal communication skills
• Highly organized with the ability to manage multiple tasks and priorities
• Skilled in problem-solving with attention to detail and time sensitivity
• Ability to work independently and make sound, timely business decisions under pressure

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com