Conference & Events Coordinator

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,​
Join us and become a Heartist®.

Key duties of this role include, but are not limited to the following:

• To prepare banquet event orders in a timely manner and in accordance to operations rostering;
• Short lead sales may be required as requested;
• Updating and maintaining accurate account profiles in the database systems;
• Strong coordination and documentation skill;
• To liaise, support and effectively look after organisers on site requirements;
• Follow up with respective leads as required for payments;
• To develop and maintain a broad range of product knowledge about the Hotel;
• To communicate effectively with all hotel departments to ensure the smooth running of all functions;
• To ensure all legal requirements in terms of Health and Safety and Licensing are strictly adhered to and 
• Conduct and coordinate any site inspections as required from time to time with organisers and contractors. 

 As a successful candidate you will have:

• Previous experience in a similar role (preferred but not essential);
• In depth knowledge of event planning and operations (preferred but not essential);
• Technical expertise and knowledge in regard to specific function/s of event delivery and planning; 
• Authentic customer service, interpersonal & communication skills & be flexible in your approach;
• Experience of establishing constructive and effective working relationships with multiple stakeholders;
• Excellent grooming and presentation skills;
• Exceptional communication skills both written and verbal;
• Strong administration skills, attention to detail and thorough planning and organisational skills;
• High level of computer literacy –  Excel and Opera Cloud experience preferred;
• Excellent attention to detail;
• Ability to effectively handle and resolve customer (client and guest) requirements;
• A strong understanding of customer needs and service delivery and 
• Proficiency with Microsoft Office products. 

 Accor, we are committed to ensuring our people #feelwelcome and #feelvalued by creating an inclusive and supportive environment. We offer: 

• A fun, diverse & inclusive culture where we value you being the Real Deal.
• Career progression opportunities as far as the eye can see.
• Extensive local, national and international discounts on Accommodation, Food & Beverage and other hospitality benefits.
• A team that is all about development, giving you endless opportunities to grow and progress in your career.

You must have valid and current working rights in Australia.

If this sounds like your next step, please apply today to see where a conversation could take you. We can't wait to hear from you!