- Full-Time
- Permanent
- IBIS STYLES
- Executive & Hotel Management
__jobinformationwidget.freetext.LocationText__
ibis Styles Lleida Torrefarrera, Lleida, Spain
__jobinformationwidget.freetext.ExternalReference__
REF57527G
Cluster Assistant General Manager - Ibis Lleida
Region
Europe and North Africa
At Accor, we are more than just a global leader; we embrace individuality and empower you to find a role and brand that resonate with your unique personality. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore the endless possibilities that await you within our organization.
With a presence in 110 countries and over 5,000 hotels, Accor offers endless opportunities within its global network. Every day, we work together to shape the future of hospitality with a shared sense of purpose.
Why Join Us:
- Make an Impact: Play a critical role in shaping Accor's workforce in the Mediterranean region.
- Career Growth: Access to global opportunities and professional development programs.
- Inclusive Culture: Be part of a diverse team that values your ideas and contributions.
- Compensation & Benefits: Competitive salary, health insurance fully covered, Mobility assistance for the first two months, Housing provided in location (Resident General Manager) travel discounts, and more.
Your development:
What's more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
What are we looking for?
We are seeking a dedicated professional to join our operations team as Cluster Assistant General Manager , playing a key role in overseeing and managing all hotel operations. The ideal candidate will have a strong background in Rooms & Front Office operations, complemented by solid expertise in all other areas of the hotel, ensuring seamless coordination and exceptional guest experiences.
Key Responsabilities
- Supervise daily hotel operations, ensuring compliance with hygiene, safety, and brand standards. Specially in Rooms department.
- Monitor key performance metrics and implement improvement strategies.
- Build strong guest relationships by anticipating needs and resolving complaints efficiently.
- Create a welcoming environment to foster loyalty and satisfaction.
- Assist with daily hotel operations when necessary.
- Motivate and guide teams to achieve excellence and maintain collaboration.
- Act as a role model, promoting professionalism and Accor values.
- Develop and execute commercial action plans alongside the General Manager.
- Ensure high-quality service across outlets and actively attract new clients.
- Contribute to budget preparation, cost control, and financial reporting.
- Manage operational tools and analyze performance for strategic decisions.
- Drive process optimization and adopt sustainable practices.
- Implement strategies to enhance efficiency and guest satisfaction.
- Ensure adherence to local regulations and safety protocols within the hospitality sector.
- Proven experience in the hospitality industry.
- Previous experience in a similar position.
- OPERA Cloud
- MICROS Shimpony
- Strong customer orientation, commitment, and emotional intelligence.
- Credibility as a point of reference for hotel staff and stakeholders.
- Solid managerial skills to unite the team around shared objectives, with a focus on quality and financial goals.
- Fluency in Spanish and French
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
DELANO DELANO MIAMI BEACH, Miami Beach, United States
Experience Level
Executive
Job Schedule
Full-Time
Brands
DELANO
Job type
Permanent
Locations
Miami Beach
Job Category
Executive & Hotel Management
Description
What you'll do... Daily management of the hotel - ensure clear communication with and amongst departments to provide complete guest and team member satisfaction.Plan, facilitate, and manage various h
Reference
ff380192-8969-4fc7-a13c-d928efc2f85c
Expiry Date
01/01/0001
Salary
Location
Mexico City, Mexico
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mexico City
Job Category
Executive & Hotel Management
Description
Supervisar y acompañar a los Gerentes Generales de hoteles Ibis en el logro de resultados del hotel alineados con las políticas corporativas y los estándares de marca, maximizando ingresos y controlan
Reference
4be83ff9-fc12-4156-ad7c-0e62981039fb
Expiry Date
01/01/0001
Salary
Location
Hotel Mercure Raphael Wien, Vienna, Austria
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Graduate Job
Locations
Vienna
Job Category
Executive & Hotel Management
Description
We are looking for you to join our management team as a Resident Manager!We are looking for a committed and independent personality who will keep our hotel on course for growth and work with us to dev
Reference
45d75283-f791-46b6-8ad8-31638466ad3f
Expiry Date
01/01/0001
Salary
Location
, Katowice, Poland
Experience Level
Executive
Job Schedule
Full-Time
Brands
MERCURE
Job type
Temporary
Locations
Poland
Job Category
Executive & Hotel Management
Description
Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized
Reference
ab3ce1cf-d9d9-45f7-aa44-b4e9774d7a35
Expiry Date
01/01/0001
Salary
Location
Swissôtel Sharm El Sheikh All Inclusive Collection, Sharm El-Sheikh, Egypt
Experience Level
Director
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Executive & Hotel Management
Description
The Hotel Manager is a pivotal role within our organisation, responsible for ensuring optimal profitability, performance, service standards, and guest satisfaction across all departments. This positio
Reference
b784f4a1-8ee8-44ce-9e8e-4c6b20c534c5
Expiry Date
01/01/0001
Salary
Location
ibis budget Melbourne Airport, Melbourne, Australia
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Executive & Hotel Management
Description
We are seeking a highly motivated and experienced Hotel Manager to lead a small but passionate team at ibis Budget Melbourne Airport.You will play a critical role in the strategic development and impl
Reference
d2720d21-9e54-4155-b58d-fee4926e7097
Expiry Date
01/01/0001
Salary
Location
Mercure Darwin Airport Resort, Darwin, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Darwin
Job Category
Executive & Hotel Management
Description
Direct F&B, Conference & Banqueting, and Kitchen teams in the successful operation of their department with a key focus on customer service, customer relations, F&B cost and control, standards and qua
Reference
98c5eaf2-8965-4dda-8f57-1ee217a1591c
Expiry Date
01/01/0001
Salary
Location
Novotel Suites Paris Issy-les-Moulineaux, Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Executive & Hotel Management
Description
Vous avez le feu sacré de l’hospitalité ?Vous aimez quand ça bouge, quand ça brille, et quand chaque détail compte ?Alors, parlons franchement : nous cherchons un(e) Adjoint(e) de Direction prêt(e) à
Reference
ea41f485-e280-46eb-8c55-dc79f5ad3150
Expiry Date
01/01/0001
Salary
Location
Sofitel Cairo Nile El Gezirah, Cairo, Egypt
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Cairo
Job Category
Executive & Hotel Management
Description
Main Duties:Manage the executive's calendar, schedule appointments, and coordinate meetingsHandle confidential and sensitive information with the utmost discretionPrepare and edit correspondence, pres
Reference
fdc7dab7-63d7-443b-a77e-ece8e4b4603d
Expiry Date
01/01/0001
Salary
Location
Baghdad, Iraq
Experience Level
Executive
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Permanent
Locations
Baghdad
Job Category
Executive & Hotel Management
Description
Rixos Baghdad is seeking an experienced and visionary General Manager to open our luxury hotel operations in Baghdad, Iraq. As the General Manager, you will be responsible for overseeing all aspects o
Reference
639c5a4a-7caf-4b16-80b6-9b2b1744337c
Expiry Date
01/01/0001