- Full-Time
- Temporary
- ORIENT EXPRESS
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Orient Express La Minerva, Rome, Italy
__jobinformationwidget.freetext.ExternalReference__
REF70625G
CHEF DE RANG - WAITER - WAITRESS (F/M/X)
Region
Luxury & Lifestyle
ABOUT ORIENT EXPRESS
Orient Express embodies the refined and nomadic spirit of travel. Its exceptional assets portfolio includes experiences such as The Orient Express — its iconic carriages reinvented as a modern-day tribute to French luxury, with ARSENALE Group owner — La Dolce Vita, a train celebrating the elegance of Italian art de vivre, and a collection of luxury hotels opened in Rome – La Minerva – and soon in Venice – Palazzo Dona Giovannelli, and with SILENSEAS - the O.E Corinthian, the world’s largest sailing ship.
While redefining the future of luxury hospitality, Orient Express places particular emphasis on the employee experience, development, and engagement.
As a symbol of ultra-luxury hospitality, the brand is currently undergoing an ambitious phase of rebirth and expansion accelerated since 2024 as a Joint Venture between ACCOR and LVMH.
Now, as Orient Express grows under the steam of its 140-year own glorious reputation and brand, it stands unique and identifiable from the other luxury brands under the ACCOR brands, aiming to become a pioneer of contemporary luxury hospitality, creating immersive experiences that combine exceptional design, impeccable service, culinary excellence, wellness offerings, cutting-edge technology, sustainability, and authentic local experiences, while also actively engaging in local community initiatives and support social causes, making a positive contribution to the destinations its properties operate in. What remains distinctly Orient Express is its spirit of adventure, sublime service and enchanting storytelling. Refreshing and reinvigorating, Orient Express is loved by those with an adventurous spirit and a taste for the very best, linking travel and destinations as part of the same journey.
ABOUT ORIENT EXPRESS LA MINERVA, ROME
Considered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.
Position Overview
Our Chef de Rang are a crucial member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Chef de Rang will be a part of the F&B Team (F&B Director, Assistant F&B Director, Restaurant Managers, Chef de Rang) to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.
Key Responsibilities
- Ensure a timely, accurate and high-quality service, providing the work direction for the restaurant staff
- Supervises wait staff, verifying that their workstations are stocked neat and orderly and ensuring that the restaurant premises, silver, glass, porcelain etc. are kept clean and in good working order
- Ensures that the dining room is ready for guests by checking overall condition of restaurant regularly, according to HACCP and the Hotel standards and regulations
- Provides guests with quality service by monitoring staff assignments and responsiveness
- Performs all service duties of the restaurant
- Coaches the restaurant staff to achieve revenue goals
- Actively pushes high profit food and beverage items and informs staff to increase sales
- Greets and seats guests, making sure they receive the best-in-class service
- Seeks appropriate opportunities to deal with guests, personalizing the restaurant experience
- Ensures readiness and compliance among all staff to gather all guest needs and to timely fulfill all their requests
- Ensure that the food deliveries from kitchen to the guests match all the Hotel excellence standards
- Proactively coaches effective relations between kitchen production and restaurant service
- Reports all potential and real hazards immediately and takes action to prevent them from happening
- Fully understands the hotel’s fire, emergency, and bomb procedures
- Ensures that emergency procedures are enforced to provide for the security and safety of guests and employees
- Coaches employees to work in a safe manner that does not harm or injure self or others
- Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct is maintained by all employees in the department
- Checks that all food and beverage sales is registered and paid for appropriately
- Checks the restaurant reservations to be aware of VIP guests
- Attends meetings and training required by the Restaurant Manager
- Continuously seeks to endeavor and improve knowledge of own job function, staying abreast of applicable liquor laws, hotel rules and restaurant limitations
Qualifications
- Hotel School diploma with high grade
- Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role
- Flexibility, high team working and leadership
- Curious, team player, caring about guests and employees, attention to details
- Flexibility to work on several shifts, weekends and holidays
- Ability to remain professional and calm in a fast-paced, high volume environment, consistently delivering impeccable and elegant service to our guests
- Italian and English confidence are mandatory
- Constant top-level grooming
- Constant compliance with HACCP, Hotel’s hygiene standards, procedures and code of conduct,
- Ability to work efficiently also under pressure
- Legal right to work in Italy.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Sheffield Centre, Sheffield, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Sheffield
Job Category
Food & Beverage
Description
Serves guests (prepares the dining room, provides waiter service and clears away) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or patio). Provides a hig
Reference
08f14c93-04cb-48a1-95cf-79f7cd333e66
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Food & Beverage
Description
En nuestro hotel de lujo, creemos que cada experiencia gastronómica debe ser inolvidable. Si tienes una trayectoria en la gestión de restaurantes de primer nivel, eres un/a estratega en operaciones y
Reference
0059d4e5-881b-450a-867b-9d0e19a00c07
Expiry Date
01/01/0001
Salary
Location
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cardiff
Job Category
Food & Beverage
Description
Sprinkle magic on our guest services and help us smash our fabulous targets!Be the superstar face of our hotel, dazzling everyone with your warm welcome and infectious energy. Time to shine!Lead our
Reference
b790d50e-d955-4e46-9fea-27a65c202136
Expiry Date
01/01/0001
Salary
Location
Novotel London Greenwich, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
Are you passionate about food and have previous experience in a similar role? If so, we would love to hear from you!About You:Basic knowledge of kitchen operationsA team player who collaborates well w
Reference
e955b286-ef2e-432d-afa8-b0bc900b631f
Expiry Date
01/01/0001
Salary
Location
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cardiff
Job Category
Food & Beverage
Description
Position overview:Serves guests (prepares the dining room, provides waiter service and clears away) in the point of sale, in line with the F&B concept (restaurant, meeting room, breakfast, bar or pati
Reference
b05c2a6b-86b7-4e00-9dbd-c3ca94fcfebd
Expiry Date
01/01/0001
Salary
Location
Novotel London Greenwich, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
· Assist in managing all food and beverage service operations, ensuring smooth coordination· Support training, and ongoing development of F&B team members.· Supervise, guide, and motivate staff to
Reference
40d93e55-177d-4dea-b8e9-0db55dbd763f
Expiry Date
01/01/0001
Salary
Location
Novotel Cambridge North, Cambridge, United Kingdom
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cambridge
Job Category
Food & Beverage
Description
Our mission at Novotel Cambridge North is to create memorable moments for our guests, giving the best hospitality experience starts with having great and happy people! Get ready to make an impact and
Reference
5ad75320-6f18-408a-92af-a603bf95ae16
Expiry Date
01/01/0001
Salary
Location
Novotel London Wembley, London, United Kingdom
Experience Level
Associate
Job Schedule
Casual
Brands
NOVOTEL
Job type
Permanent
Locations
London
Job Category
Food & Beverage
Description
We are looking for a Casual Food and Beverage Team Member, ideally with some experience, to join our Food and Beverage dynamic team as Team Member at The Novotel London Wembley.Are you person with a p
Reference
83ef9f1b-66ee-4fc3-9c21-93d3bfadb53e
Expiry Date
01/01/0001
Salary
Location
Novotel Leeds Centre, Leeds, United Kingdom
Experience Level
Associate
Job Schedule
Casual
Brands
NOVOTEL
Job type
Temporary
Locations
Leeds
Job Category
Food & Beverage
Description
Food & Beverage Team Member You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outs
Reference
9b0ff3ba-49d8-408b-b588-dfe2def1d2f1
Expiry Date
01/01/0001
Salary
Location
Novotel London Heathrow Airport - M4 Jct 4, West Drayton, United Kingdom
Experience Level
Associate
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
United Kingdom
Job Category
Food & Beverage
Description
Deliver consistent and memorable service to all our guests. Connect and work together with your F&B team to ensure every guest leaves with a wish to return.Are a sparkling, upbeat personality able to
Reference
73e733de-e6b6-448a-ba27-28df1b7d17c0
Expiry Date
01/01/0001