- Full-Time
- Permanent
- Rooms
- ACCOR
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Sofitel Buenos Aires Recoleta, Buenos Aires, Argentina
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REF3053T
Butler
Region
Luxury & Lifestyle
Muy cerca de galerías de arte, restaurantes de moda y mecas de compras, Sofitel Buenos Aires Recoleta le ubica en medio de los barrios más exclusivos de la capital de Argentina.
Ofreciendo un servicio de lujo y excelencia.
El mayordomo en un hotel de lujo es el encargado de ofrecer un servicio altamente personalizado y discreto a los huéspedes, anticipando sus necesidades y superando sus expectativas. Su misión es asegurar una experiencia excepcional desde la llegada hasta la salida, con atención meticulosa a cada detalle.
Responsabilidades principales:
Dar la bienvenida personalizada a los huéspedes VIP o en suites, gestionando su check-in y check-out directamente en la habitación si es necesario.
Preparar y mantener las habitaciones según las preferencias del huésped (aromas, almohadas, bebidas, etc.).
Organizar y coordinar servicios especiales como reservas de restaurantes, traslados, actividades, empacado y desempaque de equipaje, servicio de lavandería o limpieza de calzado.
Servir alimentos y bebidas en la habitación, según el protocolo del servicio de mayordomo.
Establecer una relación cercana y profesional con el huésped, manteniendo la confidencialidad y el más alto nivel de discreción.
Supervisar que todos los detalles de la estancia estén coordinados con otros departamentos (housekeeping, room service, concierge, spa, etc.).
Atender solicitudes especiales con eficiencia y cortesía, ofreciendo soluciones rápidas y personalizadas
Experiencia previa como mayordomo o en un rol similar en hoteles de lujo o cruceros de alto nivel.
Excelentes habilidades de comunicación y atención al detalle.
Discreción, elegancia, y actitud de servicio genuino.
Conocimiento de protocolo, etiqueta y estándares de hospitalidad de lujo.
Idiomas: nivel avanzado de inglés (otros idiomas son una ventaja).
Capacidad para anticiparse a las necesidades del huésped.
Disponibilidad para horarios flexibles y atención personalizada 24/7 según necesidades del huésped.
Vivir en Argentina o tener permiso de trabajo.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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