- Full-Time
- Permanent
- SOFITEL
- Sales & Marketing
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Sofitel Washington DC Lafayette Square, Washington, United States
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REF60364J
Business Transient & Diplomatic Sales Manager
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Rate of Pay: $ 76,000 - $86,000 per annum
Business Transient & Diplomatic Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What you will be doing:
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Responsible for growing business in the corporate negotiated and diplomatic segments, Consortia/Leisure (including any focused programs where a Hotel is accepted), and Wholesale/FIT segments.
- Identify areas of opportunity with travel professionals, manage and service existing relationships to optimize revenue. Procure new business while being responsible for meeting assigned monthly sales goals.
- Develop strategic business action plans in accordance to Sofitel Standards to drive measurable incremental Business and Transient Sales Revenue.
- Candidate will develop strategic business relationships with key segment buyers/agencies with the purpose of growing market share and driving revenue to the hotel.
- Additional responsibilities include, participating in tradeshows, conventions and promotional events to identify new opportunities to grow business revenue. Organize business activity, accounts, and business contacts.
- Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, written communication.
- Maintain close business relationships with existing clients through key sales activities.
- Cultivate and develop new business relationships through key sales activities.
- Closely follows up on all business leads within a 24-hour response timeline to clients.
- Adapts to client's needs by tailor fitting hotel services to fit client's requests.
- Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
- Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
- Other tasks as assigned
Your experience and skills include:
- Excellent written and verbal communication, organizational and problem solving skills that allow you to manage and maintain business relationships.
- An ability to work under pressure while maintaining a sense of poise and professionalism.
- A can-do, positive attitude that enables, empowers and inspires others.
- An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members.
- A desire to learn and grow and a fast paced, challenging, exciting environment
Additional Information
Your team and working environment:
- Opportunity to work with a diverse group, representative of over 20 countries worldwide
- Experienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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