- Full-Time
- Permanent
- Rooms
- ACCOR
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Grand Mercure São Paulo Ibirapuera, São Paulo, Brazil
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REF122869Z
Atendente de Serviços Bilíngue
Region
Americas
Hospitalidade pioneira que promove conexões.
Em todo o mundo, todos os dias, nossas pessoas, marcas e hotéis dão vida à nossa visão global: criar experiências distintas, impulsionar desempenho sustentável e inovar com ousadia o que vem a seguir.
Esta é a Accor – bem-vindo ao nosso mundo.
Responsável por proporcionar uma experiência de excelência aos hóspedes, realizando o atendimento de solicitações internas e externas com agilidade, cordialidade e foco na personalização do serviço. Atua como ponto de contato para demandas de hospedagem, room service e informações gerais do hotel, identificando as necessidades de cada cliente para oferecer soluções adequadas e oportunidades de venda. Deve demonstrar proatividade na resolução de solicitações, acompanhamento de demandas e comunicação com as demais áreas, garantindo a satisfação dos hóspedes. É desejável domínio do idioma inglês para atendimento de clientes nacionais e internacionais, assegurando uma comunicação clara e eficiente.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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