- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
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Mercure São Paulo JK, São Paulo, Brazil
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REF2208C
Assistente de Reservas
Region
Americas
Somos uma Accor. Somos líderes mundiais em Hospitalidade Aumentada. Somos mais de 230.000 especialistas em hospitalidade colocando as pessoas no centro do que fazemos, criando novas conexões e emoções para nossos hóspedes, nutrindo uma verdadeira paixão pelo serviço e conquistas além dos limites.
Faça o que você ama, cuide do mundo, ouse desafiar o status quo! #BELIMITLESS.
- Realizar a venda dos apartamentos, prestando informações gerais aos clientes sobre as instalações e serviços do hotel, assim como negociando tarifas com base em parâmetros preestabelecidos.
- Administrar a disponibilidade de apartamentos e tarifas, inserir e conferir reservas individuais e de grupos, visando a máxima ocupação do hotel.
- Atendimento telefônico e presencial a clientes.
- Acompanhar/verificar, constantemente, a disponibilidade do hotel, analisando alterações, em conjunto com o Supervisor de Reservas.
- Assegurar o cumprimento integral aos procedimentos da área de Reservas, bem como preparar os processos e procedimentos de “Auto-Controle”.
- Executar outras atribuições correlatas de acordo com a necessidade da área.
Necessário experiência anterior em reservas.
Dinamismo, Disponibilidade, Prazer em Servir, Boa Comunicação,
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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