Assistant Sales Manager (Corporate Segment)

Mercure Jakarta Gatot Subroto

Novelty among the top-notch properties of south Jakarta. Conveniently located in the golden triangle area of business, Gatot Subroto. Accessible via Jl. Gatot Subroto and Jl. Kapten Tendean, with direct access to Jakarta inner ring road highway, 10 minutes to Whoosh Halim Station, close to diplomatic establishments and only 35 minutes drive from Soekarno Hatta International Airport. Providing 403 modern and superbly designed rooms, overlooking the glamorous urban scenery, ensuring comfort and serenity.

Beyond its prime location, city views, and modern facilities, the hotel is committed to sustainability through its partnership with Green Key. It supports eco-friendly practices in water, energy, waste, cleaning, and sustainability education.

To support the Director of Sales and Sales Manager in developing, managing, and maximizing business opportunities within the corporate segment. Responsible for maintaining existing corporate accounts, acquiring new business, promoting hotel products and services, and achieving assigned revenue targets through effective sales activities, account management, and strong client relationships.

Key Responsibilities

A. Sales & Business Development

1. Assist in developing and implementing sales strategies to achieve corporate segment revenue targets.

2. Identify and develop new business opportunities from local and multinational companies, corporate offices, and business organizations.

3. Promote hotel facilities and services, including room accommodation, corporate rates, meeting packages, banquets, and food and beverage offerings.

4. Conduct regular sales calls, client visits, sales presentations, and business meetings to generate new business.

5. Prepare proposals, quotations, and corporate agreements to attract potential clients.

6. Monitor market trends, competitor activities, and corporate business opportunities to strengthen the hotel's market position.

B. Account Management & Client Relationship

1. Maintain and develop strong relationships with existing corporate clients and key decision-makers.

2. Identify clients' business needs and provide suitable hotel products and services.

3. Conduct regular account reviews and follow-ups to ensure continuous business production.

4. Handle client inquiries, requests, and complaints professionally and ensure timely resolution.

5. Develop long-term partnerships to increase account retention and repeat business.

6. Ensure corporate accounts receive excellent service and consistent follow-up.

C. Revenue & Sales Performance

1. Achieve assigned monthly, quarterly, and annual revenue targets for the corporate segment.

2. Monitor account production and identify opportunities to increase revenue contribution.

3. Negotiate corporate rates, contracts, and business agreements in accordance with hotel policies and approved pricing strategies.

4. Develop sales action plans to maximize room revenue, meeting packages, and other hotel revenue opportunities.

5. Prepare sales forecasts and monitor business performance against established targets.

6. Identify opportunities to maximize revenue during low-demand periods and special corporate events.

D. Coordination & Administration

1. Coordinate with Revenue Management, Reservations, Front Office, Food & Beverage, and Banquet teams to ensure smooth delivery of corporate client requirements.

2. Ensure corporate contracts, rate agreements, and account information are properly prepared and maintained.

3. Maintain accurate records of sales activities, client visits, account production, and business opportunities in the hotel's sales system.

4. Prepare regular sales reports, account updates, and business development progress reports.

5. Participate in departmental sales meetings and provide updates on market developments and account performance.

6. Ensure compliance with hotel policies, Accor standards, and established sales procedures.

E. Teamwork & Leadership Support

1. Support the Director of Sales and Sales Manager in achieving the department's overall objectives.

2. Assist in guiding and supporting Sales Executives in their daily sales activities when required.

3. Share corporate market insights, sales leads, and business opportunities with the sales team.

4. Collaborate with other departments to ensure excellent guest and client experiences.

5. Demonstrate professionalism and maintain a positive working relationship with internal and external stakeholders.

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.

• Minimum 1-2 years of experience in hotel sales, preferably handling corporate accounts.

• Previous experience in corporate account management and business development.

• Good knowledge of the corporate market, including local companies, multinational companies, and business organizations.

• Proven ability to achieve sales targets and develop new business opportunities.

• Excellent communication, presentation, negotiation, and interpersonal skills.

• Good command of written and spoken English and Bahasa Indonesia.

• Proficient in Microsoft Office and hotel sales systems.

• Strong organizational, analytical, and problem-solving skills.

• Customer-oriented, proactive, target-driven, and able to work independently as well as in a team.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.